Pohanka Lexus
Pohanka Lexus Call Us
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SALES: 703-592-4979 SERVICE: 703-592-4985 PARTS: 703-502-3730 13909 Lee Jackson Memorial Hwy. Chantilly, VA 20151
Sales: 703-592-4979
Service: 703-592-4985
Parts: 703-502-3730
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Engine Light Check at Pohanka Lexus

Engine Light Check at Pohanka Lexus

Don't Let Your Check Engine Light Wait!

Sales Hours

800.399.0562
Monday 9:00 am - 9:00 pm
Tuesday 9:00 am - 9:00 pm
Wednesday 9:00 am - 9:00 pm
Thursday 9:00 am - 9:00 pm
Friday 9:00 am - 9:00 pm
Saturday 9:00 am - 6:00 pm
Sunday 11:00 am - 4:00 pm

Service Hours

703-592-4985
Monday 5:30 am - 11:00 pm
Tuesday 5:30 am - 11:00 pm
Wednesday 5:30 am - 11:00 pm
Thursday 5:30 am - 11:00 pm
Friday 5:30 am - 11:00 pm
Saturday 5:30 am - 11:00 pm
Sunday 5:30 am - 11:00 pm

Parts Hours

703-502-3730
Monday 5:30 am - 11:00 pm
Tuesday 5:30 am - 11:00 pm
Wednesday 5:30 am - 11:00 pm
Thursday 5:30 am - 11:00 pm
Friday 5:30 am - 11:00 pm
Saturday 5:30 am - 11:00 pm
Sunday 5:30 am - 11:00 pm

Finance Hours

Monday 9:00 am - 9:00 pm
Tuesday 9:00 am - 9:00 pm
Wednesday 9:00 am - 9:00 pm
Thursday 9:00 am - 9:00 pm
Friday 9:00 am - 9:00 pm
Saturday 9:00 am - 6:00 pm
Sunday 11:00 am - 4:00 pm

No one wants their check engine light to go on, but we can make the process as painless as possible if you choose us at Pohanka Lexus of Chantilly. We pride ourselves on our exemplary customer service and our top-notch repairs. Use our Ask a Tech form if you want to speak directly to a mechanic on our team, or give us a call at 703-592-4985 to chat with an advisor any day of the week!

You’re minding your own business, cruising down Route 66, when that orange engine light flickers on. First of all, take a deep breath. There’s no need to panic. Engine lights can go on due to a wide variety of things, from a faulty knock sensor all the way to engine troubles. Simple bring your vehicle in as soon as possible to our service bay so that our technicians can diagnose and fix the problem. However, if the check engine light does start flashing, do not delay even a minute. Drive right to your nearest service center or have your truck towed right on in to us. A blinking check engine light indicates that your vehicle is unsafe to drive, so it’s imperative that you know the signals!

You never need an appointment when you come to Pohanka Lexus of Chantilly, so feel free to just drive right on up. Whether you need an oil change or a rebuilt transmission, you can come on in whenever it’s most convenient to you. We’ll welcome you to our dealership, speak with you in detail about what’s going on with your vehicle, and then work efficiently to get you back on the road as soon as we can! Take a seat in our waiting room and enjoy a cup of coffee while we run some basic tests to determine the problem. Depending on how long the repair will take, we can offer you a shuttle anywhere within ten minutes of the dealership or a loaner vehicle if we’ll have to keep your vehicle for some time. We also provide a VIP Valet Service! We do have a business center on the premises with complimentary Wi-fi access, as well as wide screen TVs, and an available express check-out service when you have an appointment to make. We also offer a night drop service and a free carwash with every visit!

Our goal is to reduce the stress that comes along with a check engine light at Pohanka Lexus of Chantilly. Don’t put off a service visit and let the problem become worse. Visit us at 13909 Lee Jackson Memorial Highway and have our skilled technicians take care of everything!

Contact Information


Dealership Information


Testimonials

"Great service experience!"

DEALERRATER
October 23, 2017

Reza provided me with a great service experience. He was able to quickly answer my questions and recommend appropriate measures. He also provided a timeframe and delivered on it.

"Excellent service due to Mr. Raymon Tanyos "

DEALERRATER
October 23, 2017

I have been a client at Pohanka Lexus since many years, now I can honestly state, that service had become excellent and better than Lexus service in Monaco, which I used too, Mr. Raymon Tanyos, is a major reason for this excellent service, due to his professionalism and expertise in dealing with the clients and satisfying their needs. Whenever I arrive to the service center, I look for Mr. Tanyos and head for his desk, then I am assured that my visit will be pleasant and my car will have the necessary services without me worrying about the details.

rakesh koppurapu
GOOGLE
October 22, 2017

"Regular service for 5,000 miles"

DEALERRATER
October 22, 2017

Very courteous and knowledgeable - got us in and out on time as promised It would help if the service group doing the car was would do a better job on cleaning the windows rather than leaving streaks on front and back windows.

Detailed cleaning left windows streaked and dirty

CARS
October 21, 2017

Overall my Lexus is a great car and Pohanka does a good job with service. But, this time my EXPENSIVE detail cleaning (inside/out) left streaky windows ... the kind that don't really show up until you first hit that early morning sunshine. The inside of the front windows, the passenger side window and maybe more looked really bad ... definitely worse than when I left the car for service. While the rest of the car looked good, I had to clean the windows ASAP. So I give Pohanka a mediocre rating because at their prices, anything less that perfection is average at best.

Mehdi t Pk
GOOGLE
October 21, 2017

Alfredo farias is so great. He completely take care of my car and make me feel happy. Pahanka must be proud to have a good employee like hin

Regular service for 5,000 miles

CARS
October 21, 2017

Very courteous and knowledgeable - got us in and out on time as promised It would help if the service group doing the car was would do a better job on cleaning the windows rather than leaving streaks on front and back windows.

Reza - An Excellent Service Rep

CARS
October 20, 2017

Just got my RX 350 serviced. Reza is very helpful and makes an effort to take care of everything! Really appreciated the effort. My highest recommendation for Reza. Thank you!

Julian Kamil
GOOGLE
October 20, 2017

Reza Kermanshahchi is a class act

CARS
October 20, 2017

Reza understood the problems, understood my time constraints, and understood how to address those problems within those time constraints. He was very friendly, professional, and a wonderful facilitator, coordinator and service provider. Most of the service professionals at Pohanka Lexus in Chantilly are very easy to work with, eager to be helpful in a professional way, and very personable. Reza is exemplary of all of the positive things that make me come back to this dealership to have our LS serviced. If anyone had any issues with a Lexus automobile, I would immediately recommend that person to go see Reza at Pohanka Lexus.

Great Service as always

CARS
October 19, 2017

I took my car to Pohanka Lexus today for service and worked with Reza Kermanshahchi. He was very professional and explained the services that would be done. The service area provides great waiting space including plenty of places to work.

Great Service from Reza Kermanshahchi

CARS
October 18, 2017

Just back from my service appointment at Pohanka Lexus which was managed by Reza Kermanshahchi. He clearly explained the service I would be getting, what it would cost, and how long it would take. He dropped by the waiting lounge for an interim status report, and then invited me to his station when the work was completed. I had told him when I checked in that my vehicle was rather dirty, and when the vehicle was being washed, Reza supervised the process. He told me that he was not satisfied with the first washing, and ran it through the wash again. The vehicle came out looking like new. I was particularly appreciative of his supervision of the process and his friendly and helpful manner. Will be sure to seek him out on my next service visit.

Complete and Thorough

CARS
October 18, 2017

I like taking my car to Pohanka Lexus because I feel they are honest and thorough. They don't push a lot of stuff I don't need on me and give me a good review of what they have done to the car when its all over.

Krys M Gatmaitan
GOOGLE
October 15, 2017

"Service rep Reza Kermanshahchi"

DEALERRATER
October 15, 2017

Reza was very professional. He was knowledgeable, very courteous, and a pleasure to work with. A real asset to Pohanka. Highly recommend him. Dave Lee

L.A. Rucci
GOOGLE
October 14, 2017

Disappointed that the massage chairs in the waiting area are not functional, they actually look broken! Waiting area under construction, quite an eyesore. UPDATE....I found the newly remodeled lounge upstairs on the second floor...only saw one sign on the other end of wall near restroom. Need better signage. Customer Service was awesome failed to comment on previous posting. =

Erica Swiger
FACEBOOK
October 14, 2017

Awesome service from sales to the finance dept! Couldn’t ask for a better car buying experience.

"30K Mile Service"

DEALERRATER
October 12, 2017

The service was quick and handled very well. A little pricy, but very convenient and done well. I was very pleased with Reza's handling of the service.

"Service on 2015 Pre Owned Lexus RX350"

DEALERRATER
October 12, 2017

The service on my Lexus RX 350 was quick and efficient, Reza was very friendly, informative and and responsive and stayed with me at every step of the process.

"Service review "

DEALERRATER
October 12, 2017

Pohanka Lexus always go above for me, treat me fairly and fit me in at anytime. I have arrived in emergency situations and they have always taken the time to service my car and take care of my needs. They greet me with a smile and enjoy our small chats. Definitely recommend service girl Lagii . She is one of the best !!!

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