Pohanka Lexus
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SALES: 703-592-4979 SERVICE: 703-592-4985 PARTS: 703-502-3730 13909 Lee Jackson Memorial Hwy. Chantilly, VA 20151
Sales: 703-592-4979
Service: 703-592-4985
Parts: 703-502-3730
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Lexus Express Service near Alexandria, VA

You'll Be In and Out!

Maintenance is usually everyone’s least favorite aspect of vehicle ownership, but let us at Pohanka Lexus of Chantilly make it an enjoyable experience — or at least one you don’t dread! We offer express services at 13909 Lee Jackson Memorial Highway in Chantilly, VA. And, in true Pohanka fashion, we never require an appointment.

Whether you’re in need of an oil change or a diagnostic, a new set of tires or a misfiring engine, we don’t discriminate based on services. We want everyone to have a quick and efficient experience when they drive into our service bay, but basic maintenances, the kind that need to be done regularly, don’t have to be a long ordeal. You’ll be greeted immediately by one of our friendly service advisors who will assess your needs and get your service rolling right away. Once we have the whole spiel on what you need, you can take a seat in our comfortable waiting room and enjoy a cup of coffee. We offer free Wi-Fi so you can stream your favorite TV show on Netflix or catch up with the latest on Facebook®. Don’t get too comfortable, though! We’re well-versed in performing all of the basic maintenance you need in no time. We’ll run your ride through the carwash and have it spic and span for your next drive.

And, just like that, you’ll be on the road again. Our advisors will go over your service, what we did, and the results of our standard multi-point inspection. We perform these on every vehicle that drives into our service bay, largely because they help predict any impending maintenances — especially the larger ones. No one wants to drive into their Service Department and discover that they need a new set of tires right now, and that’s what our multi-point inspections help prevent. If you have questions in between maintenances, we offer an Ask a Tech features right here on our website. It puts you in direct contact with one of our technicians so you can get your information directly from the source.

Have you been putting off a maintenance because you haven’t had the time or because you can’t find a service department that works with your work days? Consider us here at Pohanka Lexus of Chantilly for your Lexus express service near Alexandria, VA! We’re open seven days a week and we have hours early in the morning until late in the evening — and that’s the way it should be. You can trust that we’re a great dealership to work with, too, because we awarded a Dealer of the Year by DealerRater*!

Lexus Express Service near Alexandria, VA

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Don't Delay Your Oil Change!

Dealership Information


Testimonials

rakesh koppurapu
GOOGLE
October 22, 2017

"Regular service for 5,000 miles"

DEALERRATER
October 22, 2017

Very courteous and knowledgeable - got us in and out on time as promised It would help if the service group doing the car was would do a better job on cleaning the windows rather than leaving streaks on front and back windows.

"Detailed cleaning left windows streaked and dirty"

DEALERRATER
October 21, 2017

Overall my Lexus is a great car and Pohanka does a good job with service. But, this time my EXPENSIVE detail cleaning (inside/out) left streaky windows ... the kind that don't really show up until you first hit that early morning sunshine. The inside of the front windows, the passenger side window and maybe more looked really bad ... definitely worse than when I left the car for service. While the rest of the car looked good, I had to clean the windows ASAP. So I give Pohanka a mediocre rating because at their prices, anything less that perfection is average at best.

Mehdi t Pk
GOOGLE
October 21, 2017

Alfredo farias is so great. He completely take care of my car and make me feel happy. Pahanka must be proud to have a good employee like hin

"Reza - An Excellent Service Rep"

DEALERRATER
October 20, 2017

Just got my RX 350 serviced. Reza is very helpful and makes an effort to take care of everything! Really appreciated the effort. My highest recommendation for Reza. Thank you!

Julian Kamil
GOOGLE
October 20, 2017

"Reza Kermanshahchi is a class act"

DEALERRATER
October 20, 2017

Reza understood the problems, understood my time constraints, and understood how to address those problems within those time constraints. He was very friendly, professional, and a wonderful facilitator, coordinator and service provider. Most of the service professionals at Pohanka Lexus in Chantilly are very easy to work with, eager to be helpful in a professional way, and very personable. Reza is exemplary of all of the positive things that make me come back to this dealership to have our LS serviced. If anyone had any issues with a Lexus automobile, I would immediately recommend that person to go see Reza at Pohanka Lexus.

"Great Service as always"

DEALERRATER
October 19, 2017

I took my car to Pohanka Lexus today for service and worked with Reza Kermanshahchi. He was very professional and explained the services that would be done. The service area provides great waiting space including plenty of places to work.

"Great Service from Reza Kermanshahchi"

DEALERRATER
October 18, 2017

Just back from my service appointment at Pohanka Lexus which was managed by Reza Kermanshahchi. He clearly explained the service I would be getting, what it would cost, and how long it would take. He dropped by the waiting lounge for an interim status report, and then invited me to his station when the work was completed. I had told him when I checked in that my vehicle was rather dirty, and when the vehicle was being washed, Reza supervised the process. He told me that he was not satisfied with the first washing, and ran it through the wash again. The vehicle came out looking like new. I was particularly appreciative of his supervision of the process and his friendly and helpful manner. Will be sure to seek him out on my next service visit.

"Complete and Thorough"

DEALERRATER
October 18, 2017

I like taking my car to Pohanka Lexus because I feel they are honest and thorough. They don't push a lot of stuff I don't need on me and give me a good review of what they have done to the car when its all over.

Krys M Gatmaitan
GOOGLE
October 15, 2017

"Service rep Reza Kermanshahchi"

DEALERRATER
October 15, 2017

Reza was very professional. He was knowledgeable, very courteous, and a pleasure to work with. A real asset to Pohanka. Highly recommend him. Dave Lee

L.A. Rucci
GOOGLE
October 14, 2017

Disappointed that the massage chairs in the waiting area are not functional, they actually look broken! Waiting area under construction, quite an eyesore. UPDATE....I found the newly remodeled lounge upstairs on the second floor...only saw one sign on the other end of wall near restroom. Need better signage. Customer Service was awesome failed to comment on previous posting. =

Erica Swiger
FACEBOOK
October 14, 2017

Awesome service from sales to the finance dept! Couldn’t ask for a better car buying experience.

"30K Mile Service"

DEALERRATER
October 12, 2017

The service was quick and handled very well. A little pricy, but very convenient and done well. I was very pleased with Reza's handling of the service.

"Service on 2015 Pre Owned Lexus RX350"

DEALERRATER
October 12, 2017

The service on my Lexus RX 350 was quick and efficient, Reza was very friendly, informative and and responsive and stayed with me at every step of the process.

"Service review "

DEALERRATER
October 12, 2017

Pohanka Lexus always go above for me, treat me fairly and fit me in at anytime. I have arrived in emergency situations and they have always taken the time to service my car and take care of my needs. They greet me with a smile and enjoy our small chats. Definitely recommend service girl Lagii . She is one of the best !!!

"Service "

DEALERRATER
October 11, 2017

Went to Pohanka Lexus For my 10,000 mile service. They were very professional and helpful in getting us in and out in less than an hour

"Reza Service was great."

DEALERRATER
October 11, 2017

Reza stayed in contact with me at each step of the repair. He was friendly, professional. He worked directly with the 3rd party warranty company and worked with them to get the money sent to them. Reza is exactly what you hope for when bringing a vehicle in for repair.

Robert Groder Jr.
GOOGLE
October 11, 2017

Top notch sales and service

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