Pohanka Lexus
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SALES: 703-592-4979 SERVICE: 703-592-4985 PARTS: 703-502-3730 13909 Lee Jackson Memorial Hwy. Chantilly, VA 20151
Sales: 703-592-4979
Service: 703-592-4985
Parts: 703-502-3730
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Oil Change Service near Washington, DC

Oil Change Service near Washington, DC

Testimonials

"Detailed cleaning left windows streaked and dirty"

DEALERRATER
October 21, 2017

Overall my Lexus is a great car and Pohanka does a good job with service. But, this time my EXPENSIVE detail cleaning (inside/out) left streaky windows ... the kind that don't really show up until you first hit that early morning sunshine. The inside of the front windows, the passenger side window and maybe more looked really bad ... definitely worse than when I left the car for service. While the rest of the car looked good, I had to clean the windows ASAP. So I give Pohanka a mediocre rating because at their prices, anything less that perfection is average at best.

Mehdi t Pk
GOOGLE
October 21, 2017

Alfredo farias is so great. He completely take care of my car and make me feel happy. Pahanka must be proud to have a good employee like hin

"Reza - An Excellent Service Rep"

DEALERRATER
October 20, 2017

Just got my RX 350 serviced. Reza is very helpful and makes an effort to take care of everything! Really appreciated the effort. My highest recommendation for Reza. Thank you!

Julian Kamil
GOOGLE
October 20, 2017

"Reza Kermanshahchi is a class act"

DEALERRATER
October 20, 2017

Reza understood the problems, understood my time constraints, and understood how to address those problems within those time constraints. He was very friendly, professional, and a wonderful facilitator, coordinator and service provider. Most of the service professionals at Pohanka Lexus in Chantilly are very easy to work with, eager to be helpful in a professional way, and very personable. Reza is exemplary of all of the positive things that make me come back to this dealership to have our LS serviced. If anyone had any issues with a Lexus automobile, I would immediately recommend that person to go see Reza at Pohanka Lexus.

"Great Service as always"

DEALERRATER
October 19, 2017

I took my car to Pohanka Lexus today for service and worked with Reza Kermanshahchi. He was very professional and explained the services that would be done. The service area provides great waiting space including plenty of places to work.

"Great Service from Reza Kermanshahchi"

DEALERRATER
October 18, 2017

Just back from my service appointment at Pohanka Lexus which was managed by Reza Kermanshahchi. He clearly explained the service I would be getting, what it would cost, and how long it would take. He dropped by the waiting lounge for an interim status report, and then invited me to his station when the work was completed. I had told him when I checked in that my vehicle was rather dirty, and when the vehicle was being washed, Reza supervised the process. He told me that he was not satisfied with the first washing, and ran it through the wash again. The vehicle came out looking like new. I was particularly appreciative of his supervision of the process and his friendly and helpful manner. Will be sure to seek him out on my next service visit.

"Complete and Thorough"

DEALERRATER
October 18, 2017

I like taking my car to Pohanka Lexus because I feel they are honest and thorough. They don't push a lot of stuff I don't need on me and give me a good review of what they have done to the car when its all over.

Krys M Gatmaitan
GOOGLE
October 15, 2017

"Service rep Reza Kermanshahchi"

DEALERRATER
October 15, 2017

Reza was very professional. He was knowledgeable, very courteous, and a pleasure to work with. A real asset to Pohanka. Highly recommend him. Dave Lee

L.A. Rucci
GOOGLE
October 14, 2017

Disappointed that the massage chairs in the waiting area are not functional, they actually look broken! Waiting area under construction, quite an eyesore. UPDATE....I found the newly remodeled lounge upstairs on the second floor...only saw one sign on the other end of wall near restroom. Need better signage. Customer Service was awesome failed to comment on previous posting. =

Erica Swiger
FACEBOOK
October 14, 2017

Awesome service from sales to the finance dept! Couldn’t ask for a better car buying experience.

"30K Mile Service"

DEALERRATER
October 12, 2017

The service was quick and handled very well. A little pricy, but very convenient and done well. I was very pleased with Reza's handling of the service.

"Service on 2015 Pre Owned Lexus RX350"

DEALERRATER
October 12, 2017

The service on my Lexus RX 350 was quick and efficient, Reza was very friendly, informative and and responsive and stayed with me at every step of the process.

"Service review "

DEALERRATER
October 12, 2017

Pohanka Lexus always go above for me, treat me fairly and fit me in at anytime. I have arrived in emergency situations and they have always taken the time to service my car and take care of my needs. They greet me with a smile and enjoy our small chats. Definitely recommend service girl Lagii . She is one of the best !!!

"Service "

DEALERRATER
October 11, 2017

Went to Pohanka Lexus For my 10,000 mile service. They were very professional and helpful in getting us in and out in less than an hour

"Reza Service was great."

DEALERRATER
October 11, 2017

Reza stayed in contact with me at each step of the repair. He was friendly, professional. He worked directly with the 3rd party warranty company and worked with them to get the money sent to them. Reza is exactly what you hope for when bringing a vehicle in for repair.

Robert Groder Jr.
GOOGLE
October 11, 2017

Top notch sales and service

Janneth Ruiz
GOOGLE
October 9, 2017

Great service

Awesome service Nicole

CARS
October 9, 2017

I???ve had my vehicle serviced at Pohanka and each time has been perfect but Nicole was awesome. I drive 3,000 miles a month and have very little time - Nicole was proactive and speedy and super friendly in a genuine way.

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Dealership Information


We all love having a car - the freedom to go anywhere and the thrill of the open road. We don’t want to deal with all of the maintenance, like getting your oil change service near Washington, DC, but it’s necessary to keep your vehicle running in tip-top shape. We at Pohanka Lexus of Chantilly are happy to make this routine appointment as easy as possible when you come to our convenient location at 13909 Lee Jackson Memorial Hwy. in Chantilly, VA. We’ve been doing this for going on 100 years now, so you know that our reputation precedes us!

Oil changes are imperative to keeping your fuel efficiency high and your performance optimized. Engine oil has dozens of jobs inside of your engine, ranging from lubrication to rust protection to heat management, which is why you should never delay in having your oil swapped out. With so many metal parts working in tandem in your powerhouse, oil is what lets them work smoothly. Over time, that amber-colored cocktail of chemicals becomes thick, dark, and sludgy, forcing your engine to work harder to function. Particles, dust, and grime build up and create heat, which is the last thing you want for your engine.

This is where the oil change service near Washington, DC, comes into play! Our highly-trained technicians will drain out all of the thick oil and replace it with some fresh, thin liquid. We’ll also change your oil filter to prevent build-up. While you’re here, we’ll do a multi-point inspection, top off any fluids that may be running low, such as the windshield wipers, and give you a full analysis of your vehicle.

Getting questions answered or securing your ideal time with us is easy, too. You can give us a call at 703-592-4987 and have us set everything up for you, you can fill out our Schedule Appointment form right here on our website, or you can drive right into our Service Department! We also have an Express Check-Out option for when you’re in a rush. We also know that people like to stay informed and really understand what’s going on with their vehicle, so please enjoy our Wednesday Mike Service Videos under our Service Department tab!

We at Pohanka Lexus of Chantilly pride ourselves on our exemplary customer service, especially on our routine maintenances such as our oil change service near Washington, DC. With our service bay open 365 days a year and our no-appointment-needed mindset, we truly are here for you! We look forward to helping you keep your vehicle working for years and years to come!


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