“ Starting right from the counter very good service and on time delivery after service. I think the charge is a little more expensive ”

“ One of the best service and staff!!! ”

“ Best services in town! ”

“ Pohanka Lexus personal were professional, courteous, and knowledgeable! My experience was quick, comprehensive, and pleasant! ”

“ My advisor Mr.Tahir was awesome! I would highly recommend everyone coming here! ”

“ I have had 3 different Lexus over 22 years and bought each of them at Pohanka. The service is wonderful from the moment you pull in. I always bring my kids so they get snacks or play in the playroom while I get my loaner. Asad has been my manager a couple of years now and he is awesome- he calls and texts me on my car’s status even calling me to remind me of issues he noticed that I forgot to tell him about. My husband had an Audi and he switched to a Lexus in 2015 after he realized that you can’t beat pohanka’s service. A+ ”

“ Asad provided swift, courteous, and knowledgeable service. ”

“ Always great service! ”

“ Fast, efficient service! Always a great experience! ”

“ This is the first time I’ve gotten service offers virtually from Pohanka, regardless of the current pandemic, and my experience has been positive. My service rep, Reza, is responsive and professional and gets back quickly on status. Previous experience had not been up to par in the last 2 years before Reza called and I’m glad he has restored my trust with their service department. Thank you! ”

“ Pohanka Lexus IS what all car dealerships should strive to be! Great service Easy buying/Leasing experience Service department is more than adequately staffed and very responsive Friendly, helpful, and professional! ”

“ Service staff was professional. Great facility and accomodation while waiting for regular service. Provided updates and answered all questions/concerns. Definatly recommend. ”

“ Bill Brent was amazing. From the initial contact I made with the dealership, Bill made every effort to learn about what I wanted in my new car. When I arrived a few days later for my appointment, he was prepared and very informed about my options. He was patient with me and made a point to ensure I was comfortable with my purchase. I couldn’t not be happier and I highly recommend Bill Brent in Chantilly. ”

“ Thank you Ali (Finance Manager) for taking care of our family as we purchased our beautiful Chevy Tahoe. We love it! The added peace of mind provided through the warranty package and gap coverages you recommended is exactly what we needed. We are thrilled with incredible interest rate and financing we achieved through your dealership. Ali made it easy to say yes. Thanks again for an awesome experience. ”

“ My experience was great 👍👍👍 with Mr. McHale, would definitely recommend him to anyone bar none... Very professional and courteous... ”

“ I was assisted by Mr. Mina Azez. He was very helpful, courteous and professional. I was/am very impressed with his willingness to assist me in getting my Lexus serviced. He is a "definite asset" to Pohanka Lexus. I would highly recommend him to others. Mina, I know I thanked you last night when I picked up my car, but I wanted to say it once more ...Thanks again. Happy 4th of July!!! ”

“ Rachid Hassouni is a true professional. His follow up, product knowledge, and customer service skills are truly amazing! Thank you for your help in securing the perfect vehicle (Tahoe) for my growing family. This process was the easiest car buying experience I've had w/a dealership- 9th purchase and this one takes the cake. I called just before noon from 2hrs away, obtained financing, picked up my new machine and was home for dinner. SO EASY! ”

“ Raymond, the customer service representative always greets you with a nice smile. He is very resourceful on answering all your questions. He saves you money when there are coupons you are not... more ”

“ Always get professional and courteous service no matter when I go in. When I have a question about the technology of the car someone is always available. Once I had to call because the onboard system had updated and some how I couldn’t get back to my music. The individual wasn’t available I had to leave a message but he got back to me rather quickly and guided me through what to do and it took all of 5 minutes. I always have good experience at Pohanka. ”

“ When comes to buy lexus, your only choice should be Pohanka Lexus....great dealership and pleasant sales people...made our buying experience smooth and easy....Kudos to Christy at Pohanka Chantilly who helped us in the process....Thanks.. ”

“ Fantastic service center. Always open and helpful ”

“ I purchased my first SUV at the beginning of the year and the service was excellent. I knew what I wanted when I walked in and Jay made sure I received everything on my must have list. He even threw in a few deals that I did not know about. I loved my experience with Pohanka. Jay even called me a couple weeks after my purchase to see if I still loved my SUV, and again on my birthday (5 months later)! If Chantilly were closer, I would definitely use their service center. ”

“ My recent purchase was my 2nd time dealing with a Pohanka dealership. The staff and salespeople were amazing....again. If you are looking for a dealership franchise that is not pushy, explains everything in detail and is all around amazing.... pohanka is your place! ”

“ Brahim is the BEST ”

“ As had was very professional and most helpful. Always love getting service at Pohanka. You put youtr customers first. ”

“ To me Custemer service is my first priority Pohanka Lexus at Chantilly is fabulous I was visit Toyota Dealer Springfield Virginia 06/26/30 around 9:00AM I have Lexus 360L 2018. I take brake from my work drop off my car The out side lady she ask me do you have appointment . I said yes , ok she take me one of the case worker. He said wait the guy he will be here soon it was empty table. I am waiting .. Waiting I just move other table hey can you help I got go back to work I just need oil change and tire rotation Hold on ok .. he keep hold . I just move next Custemer service . I told him what happened I need you help me . His Response attitude I don’t like it And then give me my car . I take my car drive out. I went to my favorite pohanka Lexus Chantilly Sunday yesterday . Wow from out side they take my case worker waiting me on door he opened the door take me his table . He already know from his screen what my service need Do you wait or you need car I say I need a car He give me loan car . I was with my kids 11&12 year old boys we was have plan lunch we hung out . Even Custemer service waiting room . They have star bucks coffee water soda snacks..so much All this things is free Trust me . you like it go visit the service . Even Toyota owners visit Lexus Thank you Lexus ”

“ Reza is attentive and gets it right for the customer. ”

“ Salesman Seth Dryer and GM Garry Whipkey went over and above to get me into the vehicle I wanted. It's good to be working with them again. ”

“ Asad was very thorough and professional in explaining the services my Lexis 350 with 218k miles needed to keep it in shape. It’s always a pleasure at Pohanka and Asad made it good experience. ”

“ Very convenient for all sales and service needs for your vehicle. Friendly, helpful and knowledgeable staff always there, every day, ready to welcome you. Hard to find this kind of help these days. ”

“ We have been Pohanka Lexus satisfied customers since 2007. During this time, we have moved seemlessly from owning to leasing. We keep coming back to Pohanka because of their professionalism, courtesy, excellent service department, and open lines of communication to ascertain what we want in our vehicle. This is also because of our sales agent, Christy, who has been exceptional at her job. She has been there for us throughout the duration of our Lexus experience. Her longevity is a testament to the solid business acumen of Pohanka Lexus. ”

“ Service is excellent as always. No appointment needed. Very convenient. ”