“ Wanted to surprise my wife with car for her birthday. Was considering a few local and out of state CT200h’s and Cesar at Pohanka Lexus was kind enough to make the entire process easy in every way. Even personally delivered the car 50 miles away to me in MD. Treated me with respect and made everything I wanted to happen, happen. Will always highly recommend! ”

“ Helpful staff, it is really easy to drop off a car and get a loaner. ”

“ Wanted to surprise my wife with car for her birthday. Was considering a few local and out of state CT200h’s and Cesar at Pohanka Lexus was kind enough to make the entire process easy in every way. Even delivered the car himself 50 miles away. Treated me with respect and made everything I wanted to happen, happen. Will always highly recommend! ”

“ very good service.... ”

“ After a terrible experience at another dealership Ceasar and the whole Pohanka Lexus team restored our faith in car dealerships. We submitted an internet request late Friday even and Ceasar reached out to us almost immediately to discuss the car. We wanted to purchase the car however it was a little outside of our price range. Ceasar worked with us to make sure we could get the car we wanted. Pohanka was about an hour and a half drive for us so Ceasar held the car for us until we could come get it in Saturday. When we arrived at the dealership everything was ready for us. We had to being our new born son, so Ceasar went on two test drives so me and my wife could make sure we liked the car. The finance department worked quickly and got us in and out in no time. Thank you for such a painless buting experience! ”

“ It's a great dealership. It can be pricey but the service is second to none. ”

“ Lexus service is consistently top notch. ”

“ Very pleasant experience and while we did not leave with a car, I wanted to acknowledge the very professional and polite atmosphere at this dealership. If/when the right car comes in, we will be back! Shah was very attentive and accommodating. ”

“ The only Lexus ”

“ Makes the transaction seamless. Gives you the best value for money, provides transparency, and excellent customer service. When we arrived the used vehicle that was purchased by our daughter, Bailey, was spotless and the manager, Micky Whitehead even went out of his way to give her the same service as any customer purchasing a 100k vehicle. Keeping her safe on the highway....PRICELESS. DO Business with this award winning team! ”

“ Great dealership, good customer service!!! Love pohanka lexus!!! ”

“ I just purchased my second Lexus and it was a wonderful experience. Nicole in the service department is always pleasant and professional. I have had the pleasure of working with Nicole previously and with my new vehicle. ”

“ Brahim is a really good salesman, explained to me a lot of things. Really good customer service ”

“ Hello, I came in for an oil change. I didn't have an appointment, so I came in with low expectations. I was pleasantly surprised, with a warm, immediate greeting and a smile. Efficient, no time wasted processing. I was given a loaner car so that I could continue with my daily errands as well. This actually blew me out of the water, I mean I felt like royalty!!! Also SHE OFFERED FREE ICE CREAM!! (who does that) Only to find out, the wasn't the best part! The best part of the visit came at the end. After receiving my text later that day that my car was ready, I called and asked if it was ok if came tomorrow to pick up my car? Renay said no problem. I pull in to get my car, however Renay was busy and I was immediately greeted, by another associate that began to process my transaction. Once again, superb and quality and execution. After completing my transaction, I was directed to also visit the waiting area which there was refreshments. I did partake in the refreshments, which were delicious. Now to the best part, after getting to my car, Renay, made it her purpose, to come out of the building to make sure everything was satisfactory. I've never seen that before in my life! I'm a customer for life!! ”

“ Service department is convenient and relatively fast. Lexus is not low cost service but been going there for years (2 cars purchased) and loaners are available. The convenience is worth the cost in most cases and the service is done well. ”

“ Customer service at this dealership is amazing! Nader was extremely helpful in my search for the perfect car. He wasn’t pushy and seemed like he had my best interest at heart. Sai, the manager, was awesome. He was very kind and worked with me to help me get the car I wanted in my budget. The waiting area is comfy. The massage chairs, big screen and snacks make you want to wait. Haha! Overall, I’m happy I bought my car from them. :) ”