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SALES: 703-592-4979 SERVICE: 703-592-4985 PARTS: 703-592-8119 13909 Lee Jackson Memorial Hwy. Chantilly, VA 20151
Sales: 703-592-4981
Service: 703-592-4986
Parts: 703-592-4993
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Air Conditioning Service and Repair near Alexandria, VA

Air Conditioning Service and Repair near Alexandria, VA

Stay Cool This Summer!

When warmer weather settles over the area, it’s imperative that your vehicle’s air conditioning is ready to keep you and your passengers cool and comfy. Therefore, if you can’t remember the last time you had this component serviced or you’ve already been noticing some issues, stop into the service bay at Pohanka Lexus for top-notch care. We’ll get your A/C cranking, so you can enjoy the summer months with greater ease.

Why Does My Car’s A/C Need Servicing?

Just like any other component in your vehicle, your air conditioner requires routine upkeep in order to function properly. Although it can be easy to take for granted when it’s working, you’ll definitely notice a difference when a problem impairs its operation. At the very least, you need to have the refrigerant fluid replaced every now and then, as having low levels of this will prevent the A/C from blowing cold air. Additionally, a broken cooling fan, leaky hoses, or a busted compressor can all affect the performance of your air conditioning system, so be sure to visit us when something doesn’t seem right.

Online Tools

If you know that your vehicle’s A/C requires some attention, make it a priority to visit our Service Department as soon as possible. In the meantime, take a look at our website and utilize a few of the tools we’ve added for your benefit. For example, although appointments are never required at Pohanka Lexus, you still have the option to reserve a timeslot with our reservation form if you prefer. Additionally, you can submit questions to our team via the Ask a Tech tool, explore our current service specials, and even watch a video or two about our most popular maintenance jobs.

Pohanka Service Benefits

When you finally arrive for your air conditioning service, you’ll get to experience the plethora of advantages that we have to offer. While our dedicated technicians are hard at work, you can sit back and relax in one of our massage chairs, enjoy a cup of gourmet coffee, and even browse the web by connecting to our complimentary Wi-Fi. Furthermore, if you have places to be, feel free to hop on our local courtesy shuttle and inquire about our Express Check-Out Services. After getting your A/C back in top condition, we’ll let you know when you should drop by again for your next routine service appointment.

For trustworthy air conditioning service and repair near Alexandria, VA, place your ride in the care of Pohanka Lexus. We’ll treat your vehicle as if it were our own, so you can feel confident that it’s in good hands with us. To learn more, get in touch with service staff by dialing 703-592-4985!


Contact Information


Service Hours

703-592-4985

Dealership Information

Testimonials

Marissa Merculieff
Marissa Merculieff
GOOGLE
3-12-2020
Full Star Full Star Full Star Full Star Full Star
amanullah khan
amanullah khan
GOOGLE
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Great customer service from Service Consultant “Lawrence Sinnott”.

Rob Capossela
Rob Capossela
GOOGLE
3-6-2020
Full Star Full Star Full Star Full Star Full Star

Great customer service, Nicole is the best. Provided excellent service and kept me updated every step of the way!

"I’ve written a couple reviews in the past, and all were..."

kylesinai
DEALERRATER
3-5-2020
Full Star Full Star Full Star Full Star Full Star

I’ve written a couple reviews in the past, and all were POSITIVE and i’m going to go ahead and write another positive review. I have an 2012 IS250 and noticed my headlight bulbs were flickering then turned off. I went to Pohanka Lexus (which is 30 miles out of my way, even though I live 5 miles from my local dealer) because of the exceptional service. I work with Nicole Perry everytime I come because she goes above and beyond every single time I go there. I took my car in Monday and realized Nicole wasn’t there. Another service advisor, Anuj, approached me and tried to understand my problem. He didn’t. He was arrogant, rude, and not a people person whatsoever. I told him about TWO SEPARATE issues and he thought they were the same issue and then went forward to write up an invoice for two new headlight modules which totaled over $4k! I obviously declined the service and told him I would come back to see Nicole Perry. The second time around was a completely different experience. Because of my absolutely terrible service I had on Monday, Nicole wanted to make it right. She sent out a loaner car to me and picked my car up to have it properly diagnosed which took a couple days. She then notified my that both bulbs were on their last legs and need to be replaced. Total cost with the diagnosis fee? $581. Much better than the estimate I received on Monday. Nicole was in constant communication, sent a loaner to me, and actually cared about have my problem solved correctly. I will forever be a client of Nicole Perry as she goes above and beyond to make sure I am satisfied and stuff gets done correctly. Thank you Nicole Perry for all of your hard work and being the person you are. Much much appreciated!!

Sharon May
Sharon May
GOOGLE
2-29-2020
Full Star Full Star Full Star Full Star Full Star

Excellent service always for Lexus owners. Loaner was superb had me wanting newer car but I calmed down lol.

Big Daddy
Big Daddy
GOOGLE
2-27-2020
Full Star Full Star Full Star Full Star Full Star
Andrea Dawson
Andrea Dawson
GOOGLE
2-19-2020
Full Star Full Star Full Star Full Star Full Star

My husband and I went in to just browse. I have always wanted an RC, and of course they had the most beautiful white pearl one there just waiting for us to test drive it. Ceasar was who we spoke with and he was awesome!!! He greeted us as soon as we walked in the door. Was extremely patient and answered all our questions! Not only that but he was able to match the price we were willing to spend!! I am so happy my cheeks hurt from smiling :)

First new car!!!

Lexus IS 300
CARS
2-18-2020
Full Star Full Star Full Star Full Star Full Star

Cesar was such a great sales man in this dealer. He helped me get my first new car with lots of patience and was very realistic. He gave us such great customer service I will definitely be referring clients to him.

Tony Watson
Tony Watson
GOOGLE
2-18-2020
Full Star Full Star Full Star Full Star Full Star

Came in for a used car, got a better deal on a new one. Been driving it for a couple months now and love it. Staff was accommodating. I'm excited to return for service.

Nantaporn Wongkachonkitti
Nantaporn Wongkachonkitti
GOOGLE
2-15-2020
Full Star Full Star Full Star Full Star Full Star
Amjad Abbas
Amjad Abbas
GOOGLE
2-10-2020
Full Star Full Star Full Star Full Star Full Star

Very good staff. One of these days I am going there for new car.

M Hubbs
M Hubbs
GOOGLE
2-3-2020
Full Star Full Star Full Star Full Star Full Star
Val K
Val K
GOOGLE
2-1-2020
Full Star Full Star Full Star Full Star Full Star

Wanted to surprise my wife with car for her birthday. Was considering a few local and out of state CT200h’s and Cesar at Pohanka Lexus was kind enough to make the entire process easy in every way. Even personally delivered the car 50 miles away to me in MD. Treated me with respect and made everything I wanted to happen, happen. Will always highly recommend!

Sandy Hetrick
Sandy Hetrick
GOOGLE
2-1-2020
Full Star Full Star Full Star Full Star Full Star
Tommy Corcoran
Tommy Corcoran
GOOGLE
1-28-2020
Full Star Full Star Full Star Full Star Full Star

Helpful staff, it is really easy to drop off a car and get a loaner.

Wife’s birthday surprise

Lexus Pohanka
CARS
1-20-2020
Full Star Full Star Full Star Full Star Full Star

Wanted to surprise my wife with car for her birthday. Was considering a few local and out of state CT200h’s and Cesar at Pohanka Lexus was kind enough to make the entire process easy in every way. Even delivered the car himself 50 miles away. Treated me with respect and made everything I wanted to happen, happen. Will always highly recommend!

권길화
권길화
GOOGLE
1-16-2020
Full Star Full Star Full Star Full Star Full Star
jesus rodriguez
jesus rodriguez
GOOGLE
1-15-2020
Full Star Full Star Full Star Full Star Full Star

very good service....

Matt painter
Matt painter
GOOGLE
1-14-2020
Full Star Full Star Full Star Full Star Full Star

After a terrible experience at another dealership Ceasar and the whole Pohanka Lexus team restored our faith in car dealerships. We submitted an internet request late Friday even and Ceasar reached out to us almost immediately to discuss the car. We wanted to purchase the car however it was a little outside of our price range. Ceasar worked with us to make sure we could get the car we wanted. Pohanka was about an hour and a half drive for us so Ceasar held the car for us until we could come get it in Saturday. When we arrived at the dealership everything was ready for us. We had to being our new born son, so Ceasar went on two test drives so me and my wife could make sure we liked the car. The finance department worked quickly and got us in and out in no time. Thank you for such a painless buting experience!

Charles Hix
Charles Hix
GOOGLE
1-14-2020
Full Star Full Star Full Star Full Star Full Star
Ken Chen
Ken Chen
GOOGLE
1-11-2020
Full Star Full Star Full Star Full Star Empty Star
Manny Jimenez
Manny Jimenez
GOOGLE
1-11-2020
Full Star Full Star Full Star Full Star Empty Star

It's a great dealership. It can be pricey but the service is second to none.

perri fraino
perri fraino
GOOGLE
1-6-2020
Full Star Full Star Full Star Full Star Full Star

Lexus service is consistently top notch.

"Very pleasant experience and while we did not leave with..."

irenewardremax
DEALERRATER
1-4-2020
Full Star Full Star Full Star Full Star Full Star

Very pleasant experience and while we did not leave with a car, I wanted to acknowledge the very professional and polite atmosphere at this dealership. If/when the right car comes in, we will be back! Shah was very attentive and accommodating.

Philip Hudnall
Philip Hudnall
GOOGLE
12-31-2019
Full Star Full Star Full Star Full Star Full Star
Bush Richard
Bush Richard
GOOGLE
12-29-2019
Full Star Full Star Full Star Full Star Full Star
Jodie Greenfield
Jodie Greenfield
GOOGLE
12-24-2019
Full Star Full Star Full Star Full Star Full Star

The only Lexus

"How do you thank someone who..."

terri.norris813
DEALERRATER
12-21-2019
Full Star Full Star Full Star Full Star Full Star

Makes the transaction seamless. Gives you the best value for money, provides transparency, and excellent customer service. When we arrived the used vehicle that was purchased by our daughter, Bailey, was spotless and the manager, Micky Whitehead even went out of his way to give her the same service as any customer purchasing a 100k vehicle. Keeping her safe on the highway....PRICELESS. DO Business with this award winning team!

Genar Padilla
Genar Padilla
GOOGLE
12-11-2019
Full Star Full Star Full Star Full Star Full Star

Great dealership, good customer service!!! Love pohanka lexus!!!

Sean Smith
Sean Smith
GOOGLE
12-8-2019
Full Star Full Star Full Star Full Star Full Star
Janet Wilson
Janet Wilson
GOOGLE
12-1-2019
Full Star Full Star Full Star Full Star Full Star

I just purchased my second Lexus and it was a wonderful experience. Nicole in the service department is always pleasant and professional. I have had the pleasure of working with Nicole previously and with my new vehicle.

Khương Đăng Phạm
Khương Đăng Phạm
GOOGLE
11-30-2019
Full Star Full Star Full Star Full Star Full Star

Brahim is a really good salesman, explained to me a lot of things. Really good customer service

Andrew Forrest
Andrew Forrest
GOOGLE
11-27-2019
Full Star Full Star Full Star Full Star Empty Star
Oscar Revere
Oscar Revere
GOOGLE
11-22-2019
Full Star Full Star Full Star Full Star Full Star
Kyu Allen Jo
Kyu Allen Jo
GOOGLE
11-19-2019
Full Star Full Star Full Star Full Star Empty Star
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