Pohanka Lexus
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SALES: 703-592-4979 SERVICE: 703-592-4985 PARTS: 703-592-8119 13909 Lee Jackson Memorial Hwy. Chantilly, VA 20151
Sales: 703-592-4981
Service: 703-592-4986
Parts: 703-592-4993
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Brake Repair – No Appointment Needed in Chantilly, VA

Let Our Technicians Get Your Car in Tip-Top Shape!

Brake Repair – No Appointment Needed in Chantilly, VA

When you’re pressed for time but need to have your brakes repaired, not to worry! You can just come into our service bay here at Pohanka Lexus of Chantilly without an appointment and we will take care of your vehicle. We are located at 13909 Lee Jackson Memorial Hwy. in Chantilly, VA, and hope to see you soon!

We all know brakes are of high importance for driving, however, we tend to overlook that they need to be repaired. If you’re driving and happen to hear some screeching or grinding noises as you come to a stop, this is a sure sign that you need to bring your car into our Service Department to have your brakes inspected and fixed as soon as possible. Other factors, such as having a loose grip, an uneven pedal, or an older vehicle play a role when it comes to brakes as well. When you visit us, our technicians will work on your brakes as you enjoy a hot cup of coffee in our lounge area. We also have complimentary Wi-Fi, so feel free to use your phone to chat with friends or scroll through your social media.

Having a full-time job, kids, and other responsibilities makes it hard to find a day and time to bring in your car for a brake service. However, to give you peace of mind, there is no appointment necessary here at Pohanka Lexus of Chantilly. We are open seven days a week, so you don’t have to worry about which day fits with your schedule. Just come in whenever works for you and our highly-skilled technicians will take care of you right away. As we work on your brakes, you can think about getting another one of our services as well. We offer oil changes, tire rotations, and battery checks if you think you need one need of one. Our customers have also found our service coupons that we offer to be helpful in saving them some cash for future services. Last, but definitely not least, if you’re requiring any additional parts for your vehicle, our Parts Department can be of assistance. You can even find the parts you’re in need of from the comfort of your home by navigating to the Parts tab and seeing all the options on the drop-down menu.

What are you waiting for? Visit us at Pohanka Lexus of Chantilly for your next brake repair – no appointment needed. Contact us at 703-592-4985 if you have any further questions and our staff will be more than happy to assist you. We are a proud Dealer Rater of the Year award winner and look forward to seeing you soon!


Sales Hours

703.592.4979
Monday 9:00 am - 9:00 pm
Tuesday 9:00 am - 9:00 pm
Wednesday 9:00 am - 9:00 pm
Thursday 9:00 am - 9:00 pm
Friday 9:00 am - 9:00 pm
Saturday 9:00 am - 6:00 pm
Sunday 11:00 am - 4:00 pm

Contact Information


Dealership Information

Testimonials

D’ion Harris
D’ion Harris
GOOGLE
10-21-2019
Full Star Full Star Full Star Full Star Full Star

Customer service at this dealership is amazing! Nader was extremely helpful in my search for the perfect car. He wasn’t pushy and seemed like he had my best interest at heart. Sai, the manager, was awesome. He was very kind and worked with me to help me get the car I wanted in my budget. The waiting area is comfy. The massage chairs, big screen and snacks make you want to wait. Haha! Overall, I’m happy I bought my car from them. :)

Stephanie Belk
Stephanie Belk
GOOGLE
10-15-2019
Full Star Full Star Full Star Full Star Full Star

I will be a repeat customer. I used to purchase from Lindsay, but I have found the sales team here to be much better. I felt like they really cared. I even received a thank you gift. I was very thankful. I highly recommend.

John Nguyen
John Nguyen
GOOGLE
9-26-2019
Full Star Full Star Full Star Full Star Full Star

Pohanka Lexus always take good care of all the cars in my family.

Femo Lala
Femo Lala
GOOGLE
9-25-2019
Full Star Full Star Full Star Full Star Empty Star
Brenda McCormick
Brenda McCormick
GOOGLE
9-23-2019
Full Star Full Star Full Star Full Star Full Star

I recently had occasion to visit the Pohanka Lexus in Chantilly with the hope of doing a test drive toward purchasing a vehicle. My experience was very positive and I especially would like to compliment one of their sales consultants, Mimi Hoffman. What an asset she is to this dealership...she was professional, knowledgeable about the product, able to answer all of my questions, and was excellent at interacting with a potential new customer. Kudos to Pohanka for having this excellent representative on their staff.

saleem ahmad
saleem ahmad
GOOGLE
9-22-2019
Full Star Full Star Full Star Full Star Full Star
Screamer Jay
Screamer Jay
GOOGLE
9-20-2019
Full Star Full Star Full Star Full Star Full Star
Bob Christian
Bob Christian
GOOGLE
9-15-2019
Full Star Full Star Full Star Full Star Full Star

Over the past 5 years I have brought my wife's RX450h to Pohanka Lexus for service. Reza and Fred have been our primary advisors and they really work with us and ensure that everything is good to go. When I wait in the lounge it is really nice, with snacks, TVs, and really nice massaging chairs. This isn't Toyota and there is a premium for having a Lexus but the waiting area is nice, the loaners are great at near zip to borrow them, and I have found two service advisors that my wife and I can trust.

"Great experience!"

T.Y
DEALERRATER
9-14-2019
Full Star Full Star Full Star Full Star Empty Star

This is our go to dealership and Nicole has been really great to work with. She is very attentive to our needs and we leave with a smile when she takes care of us. Very detailed and informative, she is one of best!

Jocelyn Huang
Jocelyn Huang
GOOGLE
9-10-2019
Full Star Full Star Full Star Full Star Full Star

After a week of test driving various makes, I finally came back and bought a used car I took a liking to. Throughout the whole process, Ganbat was a pleasure to work with! He was friendly, helpful, and patient during the car buying process.

"Fantastic Experience Once Again!"

kylesinai
DEALERRATER
9-6-2019
Full Star Full Star Full Star Full Star Full Star

I want to personally thank Nicole and her team for going above and beyond every single time I step into this dealership. I came in with a small problem/annoyance, and although a technician wasn’t able to diagnose it, Mike (lead service tech) physically sat in the car with my to understand my problem a little bit more and came to a resolution. Nicole made sure it was covered under my L/Certified Warranty, and the part was ordered. Nicole also came in on her day off to check in on everything. Nicole and her team, along with Mike have been exceptional in every single aspect of my visit and took care of my concern in a timely manner! Thank you again Pohanka Lexus for another phenomenal visit!!

"Fabulous car buying experience"

Dottie
DEALERRATER
9-4-2019
Full Star Full Star Full Star Full Star Full Star

Highly recommend Seth Dryer at Pohanka. Excellent car buying experience. Professional, friendly and goes the extra mile to deliver the experience and car you are looking for.

"Service manager "

Dsinai
DEALERRATER
9-1-2019
Full Star Full Star Full Star Full Star Full Star

I can’t even begin to tell you how great the service was for my recall on both of my cars regarding airbags, Nicole Perry is of the most amazing, courteous and punctual service advisers/managers I have ever had for any service on my vehicle, hats off to Nicole!!! Thanks again for everything!!

landry cheuko
landry cheuko
GOOGLE
8-31-2019
Full Star Full Star Full Star Full Star Full Star
David Link
David Link
GOOGLE
8-30-2019
Full Star Full Star Full Star Full Star Full Star

Shane Tabit always provides quality, no nonsense service support for me on our older vehicle

"Best service center ever"

Mustygirl
DEALERRATER
8-27-2019
Full Star Full Star Full Star Full Star Full Star

This was a great experience! Beautiful clean lounge and restrooms! Nicole Perry was very pleasant and easy to work with. The time passed very quickly .

"Excellent service "

LadyV
DEALERRATER
8-26-2019
Full Star Full Star Full Star Full Star Full Star

Nicole Perry was amazing and did an excellent job taking care of me today. She provided phenomenal service and was professional. She really made my day with her beautiful smile. Thanks Nicole!

Dana Stegall
Dana Stegall
GOOGLE
8-26-2019
Full Star Full Star Full Star Full Star Empty Star

Great service techs but the coupon online are a joke.

"Great Service Department! "

kylesinai
DEALERRATER
8-24-2019
Full Star Full Star Full Star Full Star Full Star

I want to start out by saying that I have only brought my Lexus vehicles to Pohanka for reason only, and that's because of Nicole Perry. I have been working with Nicole for over a year now with any problem/ concern I have had with my Lexus vehicles. Nicole was always so humble, kind, and went above and beyond every single time no matter how big or small the issue was. She has never failed to put a smile on her face either :). Nicole and her team have always been so communicative, friendly, and generous! The service facility is always immaculately clean, always stocked with great snacks, and delicous coffee. Oh and lets not forget the newly opened second floor with massage chairs and MORE snacks and waters! Although Pohanka is 35 minutes out of my way, I am willing to make the drive for even the smallest problem just because of Nicole and her amazing team! I want to thank Pohanka Lexus for such an amazing visit every single time I visit this dealership! Thanks again to Nicole!

Akshat Prasad
Akshat Prasad
GOOGLE
8-22-2019
Full Star Full Star Full Star Full Star Full Star
Mir Batouli
Mir Batouli
GOOGLE
8-22-2019
Full Star Full Star Full Star Full Star Full Star
austin rooper
austin rooper
GOOGLE
8-21-2019
Full Star Full Star Full Star Full Star Full Star
Turki Alanazi
Turki Alanazi
GOOGLE
8-16-2019
Full Star Full Star Full Star Full Star Full Star

Friendly staff. 👌🏼

Rajan Vashisht
Rajan Vashisht
GOOGLE
8-12-2019
Full Star Full Star Full Star Full Star Full Star
Tony Agayby
Tony Agayby
GOOGLE
8-11-2019
Full Star Full Star Full Star Full Star Full Star

Great experience, got a very nice loaner for the service. Shane was great, very kind and knowledgeable. A little disappointed, that there was no overall multi point inspection results sheet given with the oil change. Usually get one every time in go to the Toyota dealer.

Reston Taxi Services LLC.
Reston Taxi Services LLC.
GOOGLE
8-10-2019
Full Star Full Star Full Star Full Star Full Star
Marlynn and Cheryl Bauch
Marlynn and Cheryl Bauch
GOOGLE
8-9-2019
Full Star Full Star Full Star Empty Star Empty Star

Financial Services is terrible. so don't get a lease or finance. They have had our personal property tax messed up since we bought the car-this is their response to our latest request for them to fix it: "Thank you for contacting us via the Support Center. In reviewing your account, the Team Member you spoke with previously forwarded your information to our Personal Property Tax Group for further research. You will be contacted once additional information becomes available, average time frame is 3-6 months. We apologize for the lengthy response time for this type of request and appreciate your patience while your account is being reviewed." We thank you for the opportunity to service your account. If you have any additional questions or concerns, please feel free to open a new support request. 08/09/2019 Customer Service Team

Diane Wessing
Diane Wessing
GOOGLE
8-8-2019
Full Star Full Star Full Star Full Star Full Star

A last minute decision to install x-bars atop my car meant finding a dealer: 1. Enter Nicole, a very cheerful and most efficient professional, who got me in with a last minute appointment (thank goodness Pohanka's Service Department is open to 11pm) with parts waiting and two technicians standing by to install the x-bars. 2. I leave for a very long road trip in two days and need extra storage outside the car. 3. Nicole directed me to the upstairs lounge and the massage chair while she took care to get my car to the techs. 4. Before I knew it, I got a text from Nicole that my car was ready! 5. She had me out in half the time and at a lesser cost than quoted!! 6. Everyone was very professional and courteous, the common areas sparkling clean, including the ladies room, Starbucks coffee in the first floor lounge with a variety of refreshments, including fresh fruit and ice cream. 7. BOTTOM LINE: Were I staying in the area, Pohanka would be MY CHOICE for service to my 10 year old RX350 with 125,000 miles. Thank you, Nicole, for making my first visit a must memorable experience!! 🌟🌟🌟🌟🌟

Rachel Gresham
Rachel Gresham
GOOGLE
8-3-2019
Full Star Full Star Full Star Full Star Full Star

I came here the other night to buy a used Rav4, I assumed they’d sell it to me and get me out the door. Not only were they friendly and helpful but I felt like I was treated as if I was there to buy an actual Lexus. I worked with Shah, who was very knowledgeable and showed me how to work everything. He even set my phone up with my new car. He also called the next day to thank me and make sure I was happy. The car is amazing and my mechanic said it’s a great buy. I highly recommend this dealership. No pressure and friendly staff. It was a great experience.

Leonard Backus
Leonard Backus
GOOGLE
8-3-2019
Full Star Full Star Full Star Full Star Full Star

Great place with a very impressive inventory. The representatives are outstanding people who are professional, courteous, respectful, and incredibly knowledgeable.

Kuan Chen
Kuan Chen
GOOGLE
8-1-2019
Full Star Full Star Full Star Empty Star Empty Star

Very disappointed with the service department. It takes me three visits and spend more than $1700 to fix my 2012 RX 350 rear door failed to open issue. The technicians seem to me don't be able to diagnose the real problem. There is no explanation why the second time fix nothing and cost me more than $900. Last week, the service dept. called me to send my car in and re-diagnose the back door issue. Eventually my car has been fixed. Andrew was very friendly and helpful in the whole process.

Rajesh Singh
Rajesh Singh
GOOGLE
7-27-2019
Full Star Full Star Full Star Full Star Full Star
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