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SALES: 703-592-4979 SERVICE: 703-592-4985 PARTS: 703-592-8119 13909 Lee Jackson Memorial Hwy. Chantilly, VA 20151
Sales: 703-592-4981
Service: 703-592-4986
Parts: 703-592-4993
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Brake Repair – No Appointment Needed near Alexandria, VA

Brake Repair – No Appointment Needed near Alexandria, VA

Let Us Get Your Car Back into Tip-Top Shape!

Sales Hours

703.592.4979

You need to be getting the ultimate driving experience each time you’re behind the wheel and one important factor that might be holding you back from that is your brakes. Stop into our Service Department here at Pohanka Lexus of Chantilly so we can supply you with a whole new set of brakes so each drive feels like brand new! We are located at 13909 Lee Jackson Memorial Hwy. in Chantilly, VA, and can’t wait to see you.

Brakes are one of the important factors of driving that are often overlooked. However, the more delay you put on getting a new set of brakes, the more issues you’ll be dealing with. How can you check if your brakes are working properly or if it’s time for a new set? Let us tell you! If you happen to hear any high-pitched screeching or grinding when you brake, notice a loose grip when braking, or an uneven brake pedal, it’s time to visit our Service Department so we can take care of your brakes. There are other factors, too, to keep in mind when it comes to the state of your brakes, such as driving a lot or if you currently have an older car that can add to the condition of your brakes. No matter what it may be, our technicians will inspect the problem and fix it when you come in and see us!

The great thing about our dealership is that there is no appointment necessary to get your new brakes and making those adventures on the road feel like they should. We are open extended hours, from 5:30am to 11pm, every day of the week, so you can bet we will take care of your car as soon as you come in. No more worrying about finding a day or time that fits with your schedule! Before coming in, we urge you to look at some of our Service Coupons, located on our website under the Specials tab. While you’re here and sipping on your hot cup of joe on us, you can think about getting another one of our services, such as an oil change, battery check, or a tire rotation. We also have a Parts department in case you’re in need of any parts that you can order right from your home by navigating to the Parts tab and then clicking Order Parts. Should you wish to speak with a technician, you can fill out our Ask a Tech form and we will contact you.

Don’t wait or keep ignoring the signs and wearing and tearing your brakes down! Visit us at Pohanka Lexus of Chantilly to take advantage of our brake repair – no appointment needed near Alexandria, VA. We are a proud Dealer Rater of the Year award winner and hope to see you soon!


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Dealership Information

Testimonials

Nakeisha Brownlee
Nakeisha Brownlee
GOOGLE
7-2-2020
Full Star Full Star Full Star Full Star Full Star

I purchased my first SUV at the beginning of the year and the service was excellent. I knew what I wanted when I walked in and Jay made sure I received everything on my must have list. He even threw in a few deals that I did not know about. I loved my experience with Pohanka. Jay even called me a couple weeks after my purchase to see if I still loved my SUV, and again on my birthday (5 months later)! If Chantilly were closer, I would definitely use their service center.

James Hurst
James Hurst
GOOGLE
7-2-2020
Full Star Full Star Full Star Full Star Full Star

My recent purchase was my 2nd time dealing with a Pohanka dealership. The staff and salespeople were amazing....again. If you are looking for a dealership franchise that is not pushy, explains everything in detail and is all around amazing.... pohanka is your place!

Meimei158
Meimei158
GOOGLE
7-1-2020
Full Star Full Star Full Star Full Star Full Star
Bao Huynh
Bao Huynh
GOOGLE
7-1-2020
Full Star Full Star Full Star Full Star Full Star

Brahim is the BEST

Tmande1
Tmande1
GOOGLE
6-30-2020
Full Star Full Star Full Star Full Star Full Star

As had was very professional and most helpful. Always love getting service at Pohanka. You put youtr customers first.

Henry Liu
Henry Liu
GOOGLE
6-30-2020
Full Star Full Star Full Star Full Star Empty Star
Lieza Flores
Lieza Flores
GOOGLE
6-30-2020
Full Star Full Star Full Star Full Star Full Star
Sinbat Siraseranant
Sinbat Siraseranant
GOOGLE
6-30-2020
Full Star Full Star Full Star Full Star Full Star
Hamlet Brown
Hamlet Brown
GOOGLE
6-30-2020
Full Star Full Star Full Star Full Star Full Star
TAYE ABEBE
TAYE ABEBE
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star

To me Custemer service is my first priority Pohanka Lexus at Chantilly is fabulous I was visit Toyota Dealer Springfield Virginia 06/26/30 around 9:00AM I have Lexus 360L 2018. I take brake from my work drop off my car The out side lady she ask me do you have appointment . I said yes , ok she take me one of the case worker. He said wait the guy he will be here soon it was empty table. I am waiting .. Waiting I just move other table hey can you help I got go back to work I just need oil change and tire rotation Hold on ok .. he keep hold . I just move next Custemer service . I told him what happened I need you help me . His Response attitude I don’t like it And then give me my car . I take my car drive out. I went to my favorite pohanka Lexus Chantilly Sunday yesterday . Wow from out side they take my case worker waiting me on door he opened the door take me his table . He already know from his screen what my service need Do you wait or you need car I say I need a car He give me loan car . I was with my kids 11&12 year old boys we was have plan lunch we hung out . Even Custemer service waiting room . They have star bucks coffee water soda snacks..so much All this things is free Trust me . you like it go visit the service . Even Toyota owners visit Lexus Thank you Lexus

Stan Andray
Stan Andray
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star

Reza is attentive and gets it right for the customer.

Myron Radio
Myron Radio
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star

Salesman Seth Dryer and GM Garry Whipkey went over and above to get me into the vehicle I wanted. It's good to be working with them again.

Cass Plater
Cass Plater
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star

Asad was very thorough and professional in explaining the services my Lexis 350 with 218k miles needed to keep it in shape. It’s always a pleasure at Pohanka and Asad made it good experience.

Tejpal Gill
Tejpal Gill
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star

Very convenient for all sales and service needs for your vehicle. Friendly, helpful and knowledgeable staff always there, every day, ready to welcome you. Hard to find this kind of help these days.

Sandra White
Sandra White
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star

We have been Pohanka Lexus satisfied customers since 2007. During this time, we have moved seemlessly from owning to leasing. We keep coming back to Pohanka because of their professionalism, courtesy, excellent service department, and open lines of communication to ascertain what we want in our vehicle. This is also because of our sales agent, Christy, who has been exceptional at her job. She has been there for us throughout the duration of our Lexus experience. Her longevity is a testament to the solid business acumen of Pohanka Lexus.

Michael A. A.
YAHOO
6-28-2020
Full Star Full Star Full Star Full Star Full Star

Pleasant and friendly staff, spacious well-appointed waiting lounge and prompt completion of service to my vehicle leads me to highly recommend Pohanka Lexus. Kudos to the team. Keep up the good... more

Jason Wang
Jason Wang
GOOGLE
6-28-2020
Full Star Full Star Full Star Full Star Full Star

Service is excellent as always. No appointment needed. Very convenient.

Hoach Nguyen
Hoach Nguyen
GOOGLE
6-28-2020
Full Star Full Star Full Star Full Star Full Star
Shao Cheung
Shao Cheung
GOOGLE
6-27-2020
Full Star Full Star Full Star Full Star Full Star
Vijay Raghavan
Vijay Raghavan
GOOGLE
6-27-2020
Full Star Full Star Full Star Full Star Full Star

Asad was my service agent and did a great job taking care of my needs.

Alexander Lang
Alexander Lang
GOOGLE
6-25-2020
Full Star Full Star Full Star Full Star Full Star

Seth was great and well as Bashar. Super easy process and fun

Linda Allen
Linda Allen
GOOGLE
6-25-2020
Full Star Full Star Full Star Full Star Full Star
Ali Beheshti
Ali Beheshti
GOOGLE
6-25-2020
Full Star Full Star Full Star Full Star Full Star
Margarita Diezcanseco
Margarita Diezcanseco
GOOGLE
6-25-2020
Full Star Full Star Full Star Full Star Full Star

If you come here, ask for Jay. He is a very dedicated and honest person. Great customer service. My credit isn’t that great but they are working diligently to find me the best deal. He definitely was a great help to me and my mom. Everyone is very nice there you won’t feel unwelcome.

Marianus B
Marianus B
GOOGLE
6-24-2020
Full Star Full Star Full Star Empty Star Empty Star

I went to purchase a vehicle and I did it because I knew exactly what I want. However, the rest of the experience it was ok, the seller was to busy to assist me to drive the vehicle and then to proceed with the papers. The financing department is not very responsive, I am trying to have the buyers order sent to my bank but he still haven’t done it after 5 days. The seller that helped me was very nice and worked very quick to complete the sale. Overall, I recommended the dealer because is one of the few certified in the area, but when it comes to the sale representative I have a different opinion. Some are good but many have no customer respect. I am saying this because was very hard finding someone to help me take the vehicle for a drive. Were so many sale rep, over 10 sale rep on the floor and they act like they don’t see me, even If I asked for help. Very unprofessional attitude. I had someone finally that came out even if she had a customer and help me to take the vehicle for a drive. The management was absent. That’s how I see it, like they weren’t interested in marking any sales. I wish them best of luck.

Jovan Marjanovic
Jovan Marjanovic
GOOGLE
6-24-2020
Full Star Full Star Full Star Full Star Full Star
Jing Lin
Jing Lin
GOOGLE
6-24-2020
Full Star Full Star Full Star Full Star Full Star
Emily Reich
Emily Reich
GOOGLE
6-24-2020
Full Star Full Star Full Star Full Star Full Star

Really impressed with their level of customer service. I scheduled an appointment to get a repair. I waited in a great waiting room and once they finished inspecting, the service associate, Albert, broke down what needed to be done. He explained cost and gave me other alternatives. As someone who knows NOTHING about cars, I really appreciated the detail. I could tell from Albert’s suggestions that Lexus cares more about customer satisfaction then trying to get a lot of money from you. Looking forward to using them in the future for maintenance!

Roberta Douglas
Roberta Douglas
GOOGLE
6-23-2020
Full Star Full Star Full Star Full Star Empty Star
Claire O.
Claire O.
YAHOO
6-23-2020
Full Star Full Star Full Star Full Star Full Star

I visited multiple dealerships in the falls church/ arlington area before visiting Lexus and was getting worn out on the car shopping experience. My experience at Lexus was significantly more... more

Dan Argiro
Dan Argiro
GOOGLE
6-22-2020
Full Star Full Star Full Star Full Star Full Star

Wonderful experience! Highly recommend Pohanka Lexus for a new or pre-owned car or SUV! Outstanding customer service and attention to detail.

Michael Shon
Michael Shon
GOOGLE
6-22-2020
Full Star Full Star Full Star Full Star Full Star

Had a recall. I moved to Maryland and they drove an hour to pick up my car, give me a loaner and drive back to return my car! Best service ever!

William Senn
William Senn
GOOGLE
6-21-2020
Full Star Full Star Full Star Full Star Full Star
Fred Price
Fred Price
GOOGLE
6-21-2020
Full Star Full Star Full Star Full Star Full Star

Great service and reasonable prices. Salesman was excellent.

Lisa Cliff
Lisa Cliff
GOOGLE
6-21-2020
Full Star Full Star Full Star Full Star Full Star

Always great service. They seem to really want to take care of their customers. I bought my car there and always have it serviced there and I'll buy my next car there. Nice people. They stand behind their work and I can always count on it being done right. My car is a 2012 and performs like new. I thank Pohanka for that.

Kendall Phelps-Fisher
Kendall Phelps-Fisher
GOOGLE
6-20-2020
Full Star Full Star Full Star Full Star Full Star

My Representative was Mina, he was very attentive, & personable. He kept me informed of status of my vehicle service. He took the extra steps to ensure that I had a wonderful experience.

Edward Frank
Edward Frank
GOOGLE
6-20-2020
Full Star Full Star Full Star Full Star Full Star
Fiona Berman
Fiona Berman
GOOGLE
6-20-2020
Full Star Full Star Full Star Full Star Full Star

Pohanka is easy to access with extended hours, luxury waiting room and excellent service.

Janice Bryan
Janice Bryan
GOOGLE
6-20-2020
Full Star Full Star Full Star Full Star Full Star

Was a great experience. The pick up went smoothly and the car was delivered on time in fact earlier than expected The driver was polite and extremely capable. Thanks for the experience

Maximo Duluc
Maximo Duluc
GOOGLE
6-19-2020
Full Star Full Star Full Star Full Star Full Star
Jerry Mccallum
Jerry Mccallum
GOOGLE
6-19-2020
Full Star Full Star Full Star Full Star Empty Star

Everything was okay up until the time service advisor approached me to recommend my car needing a transmission flush, power steering fluid flush and saying I need to replace my two drive belts. I just purchased the car in September 2019 from Pohanka Lexus Chantilly and only have driven the car 3,000 miles of the 65,000 on the car. This warrants a second opinion from another shop for sure.

Soon Paik
Soon Paik
GOOGLE
6-19-2020
Full Star Full Star Full Star Full Star Full Star

15,000 miles service was excellent.

Brian Geno
Brian Geno
GOOGLE
6-19-2020
Full Star Full Star Full Star Full Star Full Star
Michael Thornton
Michael Thornton
GOOGLE
6-19-2020
Full Star Full Star Full Star Full Star Full Star

I have been servicing my cars here for almost 10 years and have influenced multiple family members to buy lexus and to service at Pohanka. Right now, my favorite service advisor is Laggi!!! I love that they are open every day until late in the evening and offer loaner cars. My wife and I both drive lexus: we are loyal customers.

Malone Family
Malone Family
GOOGLE
6-19-2020
Full Star Full Star Full Star Full Star Full Star

Excellent service was provided by our service consultant, Reza. He answered all of our questions and took care of us and our car in a friendly and professional manner.

Eun Park
Eun Park
GOOGLE
6-19-2020
Full Star Full Star Full Star Full Star Full Star
Hongtao Zhang
Hongtao Zhang
GOOGLE
6-19-2020
Full Star Full Star Full Star Full Star Empty Star
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