Lexus Warranty Frequently Asked Questions near Alexandria, VA
Before you purchase your Lexus RX 350, TX 350, or RZ 450e, take the opportunity to learn more about the benefits of the outstanding manufacturer warranty! Our experts at Pohanka Lexus would be happy to answer any of your questions.
How Long Is the Basic Lexus Warranty?
The basic warranty on a new Lexus provides coverage for the first four years or 50,000 miles, whichever comes first1. It covers repairs and adjustments needed to correct defects in materials or workmanship.
What Does the Powertrain Warranty Cover?
The powertrain warranty covers essential engine, transmission, and drivetrain components and lasts for six years or 70,000 miles.
Is There Corrosion/Rust Protection?
Lexus offers a corrosion perforation warranty that protects your vehicle's original body from rust-through. This warranty lasts for six years with no mileage limit, allowing you to embark on plenty of trips to Chinquapin Park.
Is There Hybrid Battery Coverage?
Hybrid battery coverage lasts 8 years or 100,000 miles, and 10 years or 150,000 miles for 2020 and newer models2.
Does Lexus Cover Parts Replaced During Service?
Genuine Lexus parts are covered for 12 months from the date the part was installed or for the remainder of the new vehicle warranty, whichever provides more coverage for your I-95 commute. This includes any repair or replacement necessary because of a defect in the service part, subject to exceptions like batteries.
Is Complimentary Maintenance Included?
Lexus includes LexusCare with the purchase of a new vehicle, which provides complimentary maintenance services at six months/5,000 miles and 12 months/10,000 miles.
Does Lexus Offer Roadside Assistance?
Roadside assistance is available 24 hours a day and 365 days of the year, and coverage lasts for a period of 48 months, regardless of mileage3. Enhanced Roadside Assistance is available with the Lexus Enform Safety Connect4 feature and is complimentary for vehicles equipped with Lexus Safety Connect for 10 years on 2019 Lexus models and newer.
What Is Not Covered By the Warranty?
Some exclusions apply, including routine maintenance, wear-and-tear items such as tires and wiper blades that are expected to need regular replacement during your Alexandria travels, and damage due to misuse.
Can I Lose My Warranty Coverage?
Lexus requires scheduled maintenance services, including oil changes, tire rotations, and inspections according to the manufacturer's recommendations. Failure to keep up with these routine services could void your warranty. Service intervals vary by model, so refer to the Owner’s Manual to see when you should schedule an appointment.
Are Extended Warranties Available?
Extended Warranty Vehicle Service Agreements can cover most components of your vehicle after the Lexus manufacturer warranty expires. Additionally, plans feature a range of deductible options, and coverage is available 24 hours a day, 365 days a year within the continental US and Canada. For the most accurate and up-to-date information, it's always a good idea to visit lexus.com/warranty or contact our team at Pohanka Lexus.
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Dealership Information
1. Lexus provides complimentary maintenance for your first two scheduled visits at the earlier of 6 months/5,000 miles and 12 months/10,000 miles. See Warranty and Services Guide for details. For Lexus vehicles registered and normally operated in the continental United States, U.S. territories and Canada.
2. For Lexus hybrid, plug-in hybrid, fuel cell and battery electric vehicles beginning model year 2020, hybrid (HV) battery covered for 10 years from date of first use or 150,000 miles, whichever comes first. Coverage subject to the terms and conditions of New Vehicle Limited Warranty. See Warranty and Services Guide for details.
3. 24/7 Roadside Assistance coverage is 4 years/unlimited mileage. Does not include parts and fluids, except limited emergency gas delivery. Towing distance up to 25 miles. Restrictions apply. Available in the continental U.S. and Canada. See Lexus dealer for details and exclusions.
4. Safety Connect services vary by vehicle and are subject to change at any time without notice. Services depend on 4G cellular network availability, a cellular connection and GPS signal. Without any one or more of these things, operability may be limited or precluded, including access to response center and emergency support. Further, if and when 4G network changes or is discontinued, or the underlying technology required to support service becomes obsolete, then the services will not work, and will need to be discontinued. Stolen vehicle police report required to use Stolen Vehicle Locator. Automatic Collision Notification activates only in limited circumstances. Services require account registration through Lexus app and acceptance of Connected Services Terms of Use and Master Data Consent. Data charges may apply. For Lexus Interface Services' vehicle-generated data collection, use, sharing, and retention practices and agreements, see https://www.lexus.com/privacy. A Safety Connect trial is included for up to 10 years on select vehicles with paid Connected Services packages. See your Lexus dealer for details. 4G network dependent.
