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SALES: 703-592-4979 SERVICE: 703-592-4985 PARTS: 703-592-8119 13909 Lee Jackson Memorial Hwy. Chantilly, VA 20151
Sales: 703-592-4981
Service: 703-592-4986
Parts: 703-592-4993
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Oil Change Service in Chantilly, VA

Oil Change Service in Chantilly, VA


It’s easy to get into a routine when you have your oil change service at Pohanka Lexus of Chantilly! Our highly-trained team and dedication to customer service make each visit to our Service Department as comfortable and effortless as possible. We’re conveniently located at 13909 Lee Jackson Memorial Hwy. in Chantilly, VA, right down the street from Chantilly Plaza Shopping Center!

The Importance of Oil Changes

Everyone knows that they need to change their oil, but not many people know the full story of why. Lubrication is, of course, a large aspect of it, but engine oil is a complex cocktail of chemicals and additives that do much more than simply grease all of the gears. The constant covering of engine oil prevents oxygen from affecting the inner-workings of your engine, stopping corrosion and rust. Oil also frequently contains ingredients that protect against heat, increase viscosity, and boost performance. Over time, the ingredients that make oil so positive for your engine degrade and become sludgy. This thickness allows particles, dust, and grime to build up, reducing the ability to lubricate, and can actually increase the amount of gas your vehicle consumes.

Quality Service at Pohanka Lexus

Before it comes to that, head on in to have us perform your oil change service in Chantilly, VA, today. There are three great ways to get an appointment, too! You can give us a call and have one of our personable staff set it up for you, you can fill out the Schedule Service form right here on our website, or you can drive on over to our Service Department -- no appointment required! Before you do, though, make sure to check out our specials and see what excellent deals we have. While you’re here, we’ll also top off your windshield wiper fluid, check your tires, and do a thorough multi-point inspection to make sure that your vehicle is running at peak condition. If you have any questions at all, you can contact us via Live Chat to the bottom right corner of the page, or use our Ask a Tech form to speak directly with one of our knowledgeable mechanics.

If you can’t remember the last time you had your oil change service near Chantilly, VA, come see us at Pohanka Lexus of Chantilly. We're open 365 days a year with a strict no-appointment-necessary policy! Call us today at 703-592-4985 with any questions you may have. We’ve been taking care of customers for going on 100 years now, so you know you can trust us! 


Dear Pohanka Service Team - 
"I can't thank Reza enough for how helpful and wonderful he every time I come. He really is a gem and Pohanka is lucky to have him." 

Service Hours

703-592-4985

Contact Information


Dealership Information

Testimonials

Carolyn Blocher
Carolyn Blocher
GOOGLE
7-11-2020
Full Star Full Star Full Star Full Star Full Star

I have had 3 different Lexus over 22 years and bought each of them at Pohanka. The service is wonderful from the moment you pull in. I always bring my kids so they get snacks or play in the playroom while I get my loaner. Asad has been my manager a couple of years now and he is awesome- he calls and texts me on my car’s status even calling me to remind me of issues he noticed that I forgot to tell him about. My husband had an Audi and he switched to a Lexus in 2015 after he realized that you can’t beat pohanka’s service. A+

John Tagami
John Tagami
GOOGLE
7-11-2020
Full Star Full Star Full Star Full Star Full Star

Asad provided swift, courteous, and knowledgeable service.

USMAN A
USMAN A
GOOGLE
7-11-2020
Full Star Full Star Full Star Full Star Full Star
Shaun M
Shaun M
GOOGLE
7-10-2020
Full Star Full Star Full Star Full Star Full Star

Always great service!

Nikole Contreras
Nikole Contreras
GOOGLE
7-10-2020
Full Star Full Star Full Star Full Star Full Star
Steve Hilker
Steve Hilker
GOOGLE
7-9-2020
Full Star Full Star Full Star Full Star Full Star

Fast, efficient service! Always a great experience!

Maria Alford
Maria Alford
GOOGLE
7-9-2020
Full Star Full Star Full Star Full Star Full Star

This is the first time I’ve gotten service offers virtually from Pohanka, regardless of the current pandemic, and my experience has been positive. My service rep, Reza, is responsive and professional and gets back quickly on status. Previous experience had not been up to par in the last 2 years before Reza called and I’m glad he has restored my trust with their service department. Thank you!

Robert Bovim
Robert Bovim
GOOGLE
7-8-2020
Full Star Full Star Full Star Full Star Full Star

Pohanka Lexus IS what all car dealerships should strive to be! Great service Easy buying/Leasing experience Service department is more than adequately staffed and very responsive Friendly, helpful, and professional!

Annette Niles
Annette Niles
GOOGLE
7-8-2020
Full Star Full Star Full Star Full Star Full Star
El Boogy
El Boogy
GOOGLE
7-8-2020
Full Star Full Star Full Star Full Star Full Star

Service staff was professional. Great facility and accomodation while waiting for regular service. Provided updates and answered all questions/concerns. Definatly recommend.

Nic Sam
Nic Sam
GOOGLE
7-7-2020
Full Star Full Star Full Star Full Star Full Star

Bill Brent was amazing. From the initial contact I made with the dealership, Bill made every effort to learn about what I wanted in my new car. When I arrived a few days later for my appointment, he was prepared and very informed about my options. He was patient with me and made a point to ensure I was comfortable with my purchase. I couldn’t not be happier and I highly recommend Bill Brent in Chantilly.

sandra davis
sandra davis
GOOGLE
7-6-2020
Full Star Full Star Full Star Full Star Full Star

Thank you Ali (Finance Manager) for taking care of our family as we purchased our beautiful Chevy Tahoe. We love it! The added peace of mind provided through the warranty package and gap coverages you recommended is exactly what we needed. We are thrilled with incredible interest rate and financing we achieved through your dealership. Ali made it easy to say yes. Thanks again for an awesome experience.

Steve Little
Steve Little
GOOGLE
7-6-2020
Full Star Full Star Full Star Full Star Full Star

My experience was great 👍👍👍 with Mr. McHale, would definitely recommend him to anyone bar none... Very professional and courteous...

Stephen Chock
Stephen Chock
GOOGLE
7-6-2020
Full Star Full Star Full Star Full Star Full Star

I was assisted by Mr. Mina Azez. He was very helpful, courteous and professional. I was/am very impressed with his willingness to assist me in getting my Lexus serviced. He is a "definite asset" to Pohanka Lexus. I would highly recommend him to others. Mina, I know I thanked you last night when I picked up my car, but I wanted to say it once more ...Thanks again. Happy 4th of July!!!

Troy Davis
Troy Davis
GOOGLE
7-6-2020
Full Star Full Star Full Star Full Star Full Star

Rachid Hassouni is a true professional. His follow up, product knowledge, and customer service skills are truly amazing! Thank you for your help in securing the perfect vehicle (Tahoe) for my growing family. This process was the easiest car buying experience I've had w/a dealership- 9th purchase and this one takes the cake. I called just before noon from 2hrs away, obtained financing, picked up my new machine and was home for dinner. SO EASY!

Gwendolyn Sloan
Gwendolyn Sloan
GOOGLE
7-5-2020
Full Star Full Star Full Star Full Star Full Star

Always get professional and courteous service no matter when I go in. When I have a question about the technology of the car someone is always available. Once I had to call because the onboard system had updated and some how I couldn’t get back to my music. The individual wasn’t available I had to leave a message but he got back to me rather quickly and guided me through what to do and it took all of 5 minutes. I always have good experience at Pohanka.

Rahul Gupta
Rahul Gupta
GOOGLE
7-5-2020
Full Star Full Star Full Star Full Star Empty Star
Raj D
Raj D
GOOGLE
7-5-2020
Full Star Full Star Full Star Full Star Full Star

When comes to buy lexus, your only choice should be Pohanka Lexus....great dealership and pleasant sales people...made our buying experience smooth and easy....Kudos to Christy at Pohanka Chantilly who helped us in the process....Thanks..

Edward MacMahon, Jr.
Edward MacMahon, Jr.
GOOGLE
7-5-2020
Full Star Full Star Full Star Full Star Full Star

Fantastic service center. Always open and helpful

Nakeisha Brownlee
Nakeisha Brownlee
GOOGLE
7-2-2020
Full Star Full Star Full Star Full Star Full Star

I purchased my first SUV at the beginning of the year and the service was excellent. I knew what I wanted when I walked in and Jay made sure I received everything on my must have list. He even threw in a few deals that I did not know about. I loved my experience with Pohanka. Jay even called me a couple weeks after my purchase to see if I still loved my SUV, and again on my birthday (5 months later)! If Chantilly were closer, I would definitely use their service center.

James Hurst
James Hurst
GOOGLE
7-2-2020
Full Star Full Star Full Star Full Star Full Star

My recent purchase was my 2nd time dealing with a Pohanka dealership. The staff and salespeople were amazing....again. If you are looking for a dealership franchise that is not pushy, explains everything in detail and is all around amazing.... pohanka is your place!

Meimei158
Meimei158
GOOGLE
7-1-2020
Full Star Full Star Full Star Full Star Full Star
Bao Huynh
Bao Huynh
GOOGLE
7-1-2020
Full Star Full Star Full Star Full Star Full Star

Brahim is the BEST

Tmande1
Tmande1
GOOGLE
6-30-2020
Full Star Full Star Full Star Full Star Full Star

As had was very professional and most helpful. Always love getting service at Pohanka. You put youtr customers first.

Henry Liu
Henry Liu
GOOGLE
6-30-2020
Full Star Full Star Full Star Full Star Empty Star
Lieza Flores
Lieza Flores
GOOGLE
6-30-2020
Full Star Full Star Full Star Full Star Full Star
Sinbat Siraseranant
Sinbat Siraseranant
GOOGLE
6-30-2020
Full Star Full Star Full Star Full Star Full Star
Hamlet Brown
Hamlet Brown
GOOGLE
6-30-2020
Full Star Full Star Full Star Full Star Full Star
TAYE ABEBE
TAYE ABEBE
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star

To me Custemer service is my first priority Pohanka Lexus at Chantilly is fabulous I was visit Toyota Dealer Springfield Virginia 06/26/30 around 9:00AM I have Lexus 360L 2018. I take brake from my work drop off my car The out side lady she ask me do you have appointment . I said yes , ok she take me one of the case worker. He said wait the guy he will be here soon it was empty table. I am waiting .. Waiting I just move other table hey can you help I got go back to work I just need oil change and tire rotation Hold on ok .. he keep hold . I just move next Custemer service . I told him what happened I need you help me . His Response attitude I don’t like it And then give me my car . I take my car drive out. I went to my favorite pohanka Lexus Chantilly Sunday yesterday . Wow from out side they take my case worker waiting me on door he opened the door take me his table . He already know from his screen what my service need Do you wait or you need car I say I need a car He give me loan car . I was with my kids 11&12 year old boys we was have plan lunch we hung out . Even Custemer service waiting room . They have star bucks coffee water soda snacks..so much All this things is free Trust me . you like it go visit the service . Even Toyota owners visit Lexus Thank you Lexus

Stan Andray
Stan Andray
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star

Reza is attentive and gets it right for the customer.

Myron Radio
Myron Radio
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star

Salesman Seth Dryer and GM Garry Whipkey went over and above to get me into the vehicle I wanted. It's good to be working with them again.

Cass Plater
Cass Plater
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star

Asad was very thorough and professional in explaining the services my Lexis 350 with 218k miles needed to keep it in shape. It’s always a pleasure at Pohanka and Asad made it good experience.

Tejpal Gill
Tejpal Gill
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star

Very convenient for all sales and service needs for your vehicle. Friendly, helpful and knowledgeable staff always there, every day, ready to welcome you. Hard to find this kind of help these days.

Sandra White
Sandra White
GOOGLE
6-29-2020
Full Star Full Star Full Star Full Star Full Star

We have been Pohanka Lexus satisfied customers since 2007. During this time, we have moved seemlessly from owning to leasing. We keep coming back to Pohanka because of their professionalism, courtesy, excellent service department, and open lines of communication to ascertain what we want in our vehicle. This is also because of our sales agent, Christy, who has been exceptional at her job. She has been there for us throughout the duration of our Lexus experience. Her longevity is a testament to the solid business acumen of Pohanka Lexus.

Michael A. A.
YAHOO
6-28-2020
Full Star Full Star Full Star Full Star Full Star

Pleasant and friendly staff, spacious well-appointed waiting lounge and prompt completion of service to my vehicle leads me to highly recommend Pohanka Lexus. Kudos to the team. Keep up the good... more

Jason Wang
Jason Wang
GOOGLE
6-28-2020
Full Star Full Star Full Star Full Star Full Star

Service is excellent as always. No appointment needed. Very convenient.

Hoach Nguyen
Hoach Nguyen
GOOGLE
6-28-2020
Full Star Full Star Full Star Full Star Full Star
Shao Cheung
Shao Cheung
GOOGLE
6-27-2020
Full Star Full Star Full Star Full Star Full Star
Vijay Raghavan
Vijay Raghavan
GOOGLE
6-27-2020
Full Star Full Star Full Star Full Star Full Star

Asad was my service agent and did a great job taking care of my needs.

Alexander Lang
Alexander Lang
GOOGLE
6-25-2020
Full Star Full Star Full Star Full Star Full Star

Seth was great and well as Bashar. Super easy process and fun

Linda Allen
Linda Allen
GOOGLE
6-25-2020
Full Star Full Star Full Star Full Star Full Star
Ali Beheshti
Ali Beheshti
GOOGLE
6-25-2020
Full Star Full Star Full Star Full Star Full Star
Margarita Diezcanseco
Margarita Diezcanseco
GOOGLE
6-25-2020
Full Star Full Star Full Star Full Star Full Star

If you come here, ask for Jay. He is a very dedicated and honest person. Great customer service. My credit isn’t that great but they are working diligently to find me the best deal. He definitely was a great help to me and my mom. Everyone is very nice there you won’t feel unwelcome.

Marianus B
Marianus B
GOOGLE
6-24-2020
Full Star Full Star Full Star Empty Star Empty Star

I went to purchase a vehicle and I did it because I knew exactly what I want. However, the rest of the experience it was ok, the seller was to busy to assist me to drive the vehicle and then to proceed with the papers. The financing department is not very responsive, I am trying to have the buyers order sent to my bank but he still haven’t done it after 5 days. The seller that helped me was very nice and worked very quick to complete the sale. Overall, I recommended the dealer because is one of the few certified in the area, but when it comes to the sale representative I have a different opinion. Some are good but many have no customer respect. I am saying this because was very hard finding someone to help me take the vehicle for a drive. Were so many sale rep, over 10 sale rep on the floor and they act like they don’t see me, even If I asked for help. Very unprofessional attitude. I had someone finally that came out even if she had a customer and help me to take the vehicle for a drive. The management was absent. That’s how I see it, like they weren’t interested in marking any sales. I wish them best of luck.

Jovan Marjanovic
Jovan Marjanovic
GOOGLE
6-24-2020
Full Star Full Star Full Star Full Star Full Star
Jing Lin
Jing Lin
GOOGLE
6-24-2020
Full Star Full Star Full Star Full Star Full Star
Emily Reich
Emily Reich
GOOGLE
6-24-2020
Full Star Full Star Full Star Full Star Full Star

Really impressed with their level of customer service. I scheduled an appointment to get a repair. I waited in a great waiting room and once they finished inspecting, the service associate, Albert, broke down what needed to be done. He explained cost and gave me other alternatives. As someone who knows NOTHING about cars, I really appreciated the detail. I could tell from Albert’s suggestions that Lexus cares more about customer satisfaction then trying to get a lot of money from you. Looking forward to using them in the future for maintenance!

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