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SALES: 703-592-4979 SERVICE: 703-592-4985 PARTS: 703-592-8119 13909 Lee Jackson Memorial Hwy. Chantilly, VA 20151
Sales: 703-592-4981
Service: 703-592-4986
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Why Is Routine Maintenance Important?

Why Is Routine Maintenance Important?

Our Service Department is Here to Help!

Owning a vehicle is certainly a significant responsibility, as you’re on the hook for driving safely, making timely payments, and, perhaps most importantly, keeping up with routine maintenance. Unfortunately, far too many motorists still aren’t familiar with why regular servicing is important, resulting in them having to deal with unnecessary repairs and shorter vehicle lifespans. For this reason, the Service Department at Pohanka Lexus is here to bring you up to speed on the basics of maintenance!

Wear & Tear

Although modern vehicles are built to last, they still have to contend with a multitude of factors that impact their performance over time. From bumpy roads that can injure your tires and suspension, to extreme climate conditions that affect your battery and engine, your ride has to deal with a lot! This is why having your model taken in every few months is so important. These regular checkups help our technicians stay on top of any problems brewing beneath the surface and grant us the opportunity to get things back in order before they amount to greater issues. Ignoring such repairs tends to reduce the lifespan of your vehicles, forcing you to replace them more often.

Routine Care

So, what type of services are included with routine maintenance? Usually these tasks include tire rotations, battery checks, wheel alignments, oil changes, brake inspections, and several others, depending on the age of your vehicle and how often you drive. Since most cars require an oil change every 5,000 miles or so, this is an ideal time to have our technicians perform these other jobs. Doing so not only saves you from having to make extra trips in the future, but also lowers the chance of a minor problem growing into something more serious before we have a chance to rectify it.

Visit Us Today!

Often times, people delay or neglect routine care due to the perceived cost of such maintenance and the inconvenience of having to set aside time to visit the dealership. Pohanka Lexus is here to change these notions! First, we aim to competitively price our services, so you don’t feel burdened when you stop by. Plus, we’re always updating our current service specials to provide you with extra savings. Moreover, to accommodate your hectic schedule, our service bay is open seven days a week with hours stretching from the early morning to late evening. Best of all, we never require you to make an appointment.

If you’ve ever wondered to yourself “Why is routine maintenance important?” we hope that you now have some answers. For additional information, reach out to Pohanka Lexus’ service staff at 703-592-4985 or via the Ask a Tech form. Either way, we’re here to assist however we can!


Contact Information


Service Hours

703-592-4985

Dealership Information

Testimonials

Samuel T. Logan
Samuel T. Logan
GOOGLE
5-28-2020
Full Star Full Star Full Star Full Star Empty Star
Tien Nguyen
Tien Nguyen
GOOGLE
5-27-2020
Full Star Full Star Full Star Full Star Full Star
J Hart
J Hart
GOOGLE
5-26-2020
Full Star Full Star Full Star Full Star Full Star

What an excellent experience we had with their service department. They really took care of us and did an amazing job on our car. We were provided with a loaner so we didnt have to change any of our plans for the weekend. We will be back. Thank you

P P
P P
GOOGLE
5-26-2020
Full Star Full Star Full Star Full Star Empty Star

Service is always excellent or outstanding........but pricey. Do I keep going back......... yes, I trust them.

Chris Davis
Chris Davis
GOOGLE
5-25-2020
Full Star Full Star Full Star Full Star Full Star
bobby anderson
bobby anderson
GOOGLE
5-25-2020
Full Star Full Star Full Star Full Star Full Star
Faith Dilworth
Faith Dilworth
GOOGLE
5-25-2020
Full Star Full Star Full Star Full Star Full Star

Recently provided me with free Valet Service to replace a “recalled” part. Serviced my car, Did all State tests required and gave it a much needed shampoo! Everyone I spoke with was very nice and accommodating. Is is so nice to have businesses that go out of their way to accommodate Seniors (in my case) during this Pandemic.

Danielle Sader
Danielle Sader
GOOGLE
5-25-2020
Full Star Full Star Full Star Full Star Full Star

Great service and pricing! Ashish and Anoop were very helpful and provided a smooth process for getting my new car.

Olga Otero-Munoz
Olga Otero-Munoz
GOOGLE
5-25-2020
Full Star Full Star Full Star Empty Star Empty Star

The inside of my car was not as clean as I expected! The rugs were cleaned but not lifted or taken off to clean around the edges where dirt collects. The cup holder were not cleaned at all . The quoted price was not honored! The price was higher that what I was quoted over the phone !

Ryan B.
Ryan B.
YAHOO
5-25-2020
Full Star Full Star Full Star Empty Star Empty Star

Sales and dealership and car is great. No complaints. Service department is ridiculous with their prices. $500 for routine maintenance/oil change? What a rip off!

Vincent Hwang
Vincent Hwang
GOOGLE
5-24-2020
Full Star Full Star Full Star Full Star Full Star
Frank Venable
Frank Venable
GOOGLE
5-24-2020
Full Star Full Star Full Star Full Star Full Star

Went in for recall work. Service team saw that I needed brakes and told me. They offered to fix brakes but I told them I would repair myself and they said ok, no pressure to have them do repair. Would recommend Pohanka Lexus. Amit Roy was very professional and kind

Jane Luce
Jane Luce
GOOGLE
5-24-2020
Full Star Full Star Full Star Full Star Full Star

Will was very, thorough, responsive and professional in helping me through all the details of my service visit at Pohanka.

Fatima Akhtar
Fatima Akhtar
GOOGLE
5-24-2020
Full Star Full Star Full Star Full Star Full Star
Robyn Nobert
Robyn Nobert
GOOGLE
5-24-2020
Full Star Full Star Full Star Full Star Full Star
Suzanne Peterson
Suzanne Peterson
GOOGLE
5-24-2020
Full Star Full Star Full Star Full Star Full Star

I was very impressed with the service dept and their customer service. I have a 10 year old Lexus that I had received an airbag recall notice about. Pohanka sent a loaner, picked up my car, returned it after the repair and took back the loaner. It was a smooth and timely procedure and the service department and their phone rep, Renay, were very attentive to my needs.

Manuel Diaz
Manuel Diaz
GOOGLE
5-24-2020
Full Star Full Star Full Star Full Star Full Star

I had a flat tire as I was in the middle of a road trip from Jersey to Florida. The replacement flat tire was not available, and this dealership was kind enough to order it and give me a ring the next day as soon as it arrived. This enabled me to be on my way with minimal delay, considering the circumstances. Other dealers asked me to make an appointment and were not empathetic with my situation. Thanks again Pohanka Lexus team!

Neal Moskowitz
Neal Moskowitz
GOOGLE
5-24-2020
Full Star Full Star Full Star Full Star Full Star

Pohanka has a wonderful group of professionals working for them. I did most of my shopping working over the phone and Email before I went to the dealer. No one every loves buying a new car, but Pohanka made it very easy and stress free. This is the second Lexus I've purchased from Pohanka in the last 4 years and I wouldn't hesitate working with them again OR recommending them to my friends and family.

Charles Ayers
Charles Ayers
GOOGLE
5-24-2020
Full Star Full Star Full Star Full Star Full Star
Linda Leach
Linda Leach
GOOGLE
5-23-2020
Full Star Full Star Full Star Full Star Full Star
David Courtney
David Courtney
GOOGLE
5-23-2020
Full Star Full Star Full Star Full Star Full Star
Hyojoo Choi
Hyojoo Choi
GOOGLE
5-23-2020
Full Star Full Star Full Star Full Star Full Star
Andray McCuien
Andray McCuien
GOOGLE
5-23-2020
Full Star Full Star Full Star Full Star Full Star

Amazing Service! Reza in the service department truly values customers. Outstanding reflection of what customer service and experience is all about! I highly recommend Pohanka Lexus of Chantilly! Regards, Andray

William Dahut
William Dahut
GOOGLE
5-23-2020
Full Star Full Star Full Star Full Star Full Star

Easiest and best car purchase i have ever made!

Bob Paty
Bob Paty
GOOGLE
5-23-2020
Full Star Full Star Full Star Full Star Full Star

Great during this pandemic that Pohanka called me to tell me they would come to our home, pick up our 2 cars for our 6 months inspection, do the inspection and delivery the cars back to our home. And no charge for the pick up and return. However, I did get a notice that my wife’s 2014 LS460 had a Safety Recall Notice that the low-pressure fuel pump needs to be replaced. The invoice says, “No open recalls on this vehicle at this time “. I do not see on the invoice that the low-pressure fuel pump was replaced. Could someone give us a call and let us know when that part can be replaced?

Daniel Doe
Daniel Doe
GOOGLE
5-23-2020
Full Star Full Star Full Star Full Star Full Star
Lori Smith-Williamson
Lori Smith-Williamson
GOOGLE
5-23-2020
Full Star Full Star Full Star Full Star Full Star
Shahed Ahmed
Shahed Ahmed
GOOGLE
5-23-2020
Full Star Full Star Full Star Full Star Empty Star
John Wick
John Wick
GOOGLE
5-22-2020
Full Star Full Star Full Star Full Star Full Star

Nice people , excellent service , 😃

Diem Doan
Diem Doan
GOOGLE
5-22-2020
Full Star Full Star Full Star Full Star Full Star
Andy L
Andy L
GOOGLE
5-22-2020
Full Star Full Star Full Star Full Star Full Star

Great service, they came out to my home and picked up my vehicle. They performed all the necessary work that I requested and return the vehicle to my home within four hours. Outstanding!

jim greenwell
jim greenwell
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star
Roberta Stanford
Roberta Stanford
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star
Hamida Pencola
Hamida Pencola
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star

Customer service is great. I have never had an unpleasant experience. Everyone I have dealt with is knowledgeable about my car and if there are issues, I'm given options to take care of it. I will never take my car anywhere else and I've been a customer for many years.

Cara Liter
Cara Liter
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star
Susan Hann
Susan Hann
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star
Ron Filippone
Ron Filippone
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star

I have been purchasing and servicing my cars from Pohanka Lexus in Chantilly since 1997. I have never been disappointed by the great cars and service I have always received from Pohanka Lexus. Words can’t express my great satisfaction from all my purchases and service received from Pohanka Lexus!

Tom Tucker
Tom Tucker
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Empty Star

I have been using this service over 10 years. Super professional and convenient with no appointment required. Free loaner cars are excellent although more restrictive rules on mileage are not customer friendly. Service is complete but be ready for premium costs.

Uttam Dutta
Uttam Dutta
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star
Silvia Caneza
Silvia Caneza
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star
Patrick Tugwell
Patrick Tugwell
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star
Emanuel Mundo
Emanuel Mundo
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star
Mallory Andrews
Mallory Andrews
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star
Kenneth Evans
Kenneth Evans
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star
RC
RC
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star
Qman Qman
Qman Qman
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star

Great service as always, 10 stars to Mika and the rest of the team. Thank you!!!

Mio Lazarevich
Mio Lazarevich
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star
Rob Pataky
Rob Pataky
GOOGLE
5-20-2020
Full Star Full Star Full Star Full Star Full Star

The service people were courteous. They finished when they said they would. We were very satisfied. Ask for Tahir. He will take great care of you.

Norma Hart
Norma Hart
GOOGLE
5-20-2020
Full Star Full Star Full Star Full Star Full Star

Received top notch service from Mickey Whitehead. A pleasure to work with him.

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