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SALES: 703-592-4979 SERVICE: 703-592-4985 PARTS: 703-592-8119 13909 Lee Jackson Memorial Hwy. Chantilly, VA 20151
Sales: 703-592-4981
Service: 703-592-4986
Parts: 703-592-4993
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Before I could walk through the front door Bill was already taking great care of me and was very professional. He was very patient and was in no rush to show me the car I was looking for, he answered every question and gave me a great deal! Bill is your guy if you plan on coming in, no doubt about...

- Kevin Garcia, GOOGLE

Angel Ly was really great to work with. She was professional, knowledgeable and very efficient. We were in and out in 90 minutes. She was very responsive and always followed up on phone conversations. Highly recommend working with Angel. This is our third Lexus from POHANKA and Angel was The best...

- JACK RAMSEY, GOOGLE

Amazing customer support and service. Nobody, I mean nobody beats this dealership. They are friendly, on time, and lots of complimentary service like free pick up and drop off. Amazing.

- John Oswald, GOOGLE

Cliff Stewart is an awesome salesperson...

- Yvonnie Smith, GOOGLE

Fantastic service, attention, quality care, you name it. I feel very valued and taken care of every-time I step foot into Pohanka which is why I’ve been a loyal customer since 2016.

- Amin Ganjalizadeh, GOOGLE

Tahir was great and patient. He put me at ease knowing there would be a positive outcome. Grateful to have been serviced by him .

- Samuu7a ~, GOOGLE

Always easy to work with service people at Pohanka Lexus. But dealing with Raymon during the pandemic was extraordinary. He had my car picked up from our home at 7am the day after I called. Service was prompt and complete, and the car was back in my driveway before 5pm. And I was well-informed...

- Gary Perlin, GOOGLE

I really have had a great experience dealing with Pohanka Lexus. They’re very professional and take care of you right away. I’ve never had to wait, even when I call with a question they are more than happy to help me.

- Kathleen Hastings, GOOGLE

I love the service at Pohanka - never Any hassle getting a loaner and this service was especially wonderful. Pohanka came to my home picked up my car, left me a beautiful loaner and then returned... more

- Patricia E., YAHOO

What an excellent experience we had with their service department. They really took care of us and did an amazing job on our car. We were provided with a loaner so we didnt have to change any of our plans for the weekend. We will be back. Thank you

- J Hart, GOOGLE

Service is always excellent or outstanding........but pricey. Do I keep going back......... yes, I trust them.

- P P, GOOGLE

Recently provided me with free Valet Service to replace a “recalled” part. Serviced my car, Did all State tests required and gave it a much needed shampoo! Everyone I spoke with was very nice and accommodating. Is is so nice to have businesses that go out of their way to accommodate Seniors (in...

- Faith Dilworth, GOOGLE

Great service and pricing! Ashish and Anoop were very helpful and provided a smooth process for getting my new car.

- Danielle Sader, GOOGLE

The inside of my car was not as clean as I expected! The rugs were cleaned but not lifted or taken off to clean around the edges where dirt collects. The cup holder were not cleaned at all . The quoted price was not honored! The price was higher that what I was quoted over the phone !

- Olga Otero-Munoz, GOOGLE

Sales and dealership and car is great. No complaints. Service department is ridiculous with their prices. $500 for routine maintenance/oil change? What a rip off!

- Ryan B., YAHOO

Went in for recall work. Service team saw that I needed brakes and told me. They offered to fix brakes but I told them I would repair myself and they said ok, no pressure to have them do repair. Would recommend Pohanka Lexus. Amit Roy was very professional and kind

- Frank Venable, GOOGLE

Will was very, thorough, responsive and professional in helping me through all the details of my service visit at Pohanka.

- Jane Luce, GOOGLE

I was very impressed with the service dept and their customer service. I have a 10 year old Lexus that I had received an airbag recall notice about. Pohanka sent a loaner, picked up my car, returned it after the repair and took back the loaner. It was a smooth and timely procedure and the service...

- Suzanne Peterson, GOOGLE

I had a flat tire as I was in the middle of a road trip from Jersey to Florida. The replacement flat tire was not available, and this dealership was kind enough to order it and give me a ring the next day as soon as it arrived. This enabled me to be on my way with minimal delay, considering the...

- Manuel Diaz, GOOGLE

Pohanka has a wonderful group of professionals working for them. I did most of my shopping working over the phone and Email before I went to the dealer. No one every loves buying a new car, but Pohanka made it very easy and stress free. This is the second Lexus I've purchased from Pohanka in the...

- Neal Moskowitz, GOOGLE

Amazing Service! Reza in the service department truly values customers. Outstanding reflection of what customer service and experience is all about! I highly recommend Pohanka Lexus of Chantilly! Regards, Andray

- Andray McCuien, GOOGLE

Easiest and best car purchase i have ever made!

- William Dahut, GOOGLE

Great during this pandemic that Pohanka called me to tell me they would come to our home, pick up our 2 cars for our 6 months inspection, do the inspection and delivery the cars back to our home. And no charge for the pick up and return. However, I did get a notice that my wife’s 2014 LS460 had a...

- Bob Paty, GOOGLE

Nice people , excellent service , 😃

- John Wick, GOOGLE

Great service, they came out to my home and picked up my vehicle. They performed all the necessary work that I requested and return the vehicle to my home within four hours. Outstanding!

- Andy L, GOOGLE
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Our Location

Pohanka Lexus
13909 Lee Jackson Memorial Hwy.
Chantilly, VA 20151

Sales: 703-592-4979
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