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SALES: 703-592-4979 SERVICE: 703-592-4985 PARTS: 703-592-8119 13909 Lee Jackson Memorial Hwy. Chantilly, VA 20151
Sales: 703-592-4981
Service: 703-592-4986
Parts: 703-592-4993
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PARTS DEPARTMENT

Our Location

Pohanka Lexus
13909 Lee Jackson Memorial Hwy.
Chantilly, VA 20151

Parts: 703-592-8119
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Parts Hours

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Parts

Our Parts Department

Problem with your vehicle? Looking to find parts in stock or get your parts ordered? Our well-trained parts staff is here to provide you with the highest levels of customer satisfaction.

Meet Our Parts Staff

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Parts Supervisor
Biz Amiro
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Parts Supervisor
Peter Chen
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Parts Supervisor
Steve Chan
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Assistant Parts Manager
Troy Grant
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Parts Specialist
Chris Neal
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Parts Specialist
Kevin McCollum
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Parts Specialist
Karl Borchert
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Wholesale Parts Manager
David Marinello
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Tire Center
Kevin Phillips

Contact Information


I purchased my first SUV at the beginning of the year and the service was excellent. I knew what I wanted when I walked in and Jay made sure I received everything on my must have list. He even threw in a few deals that I did not know about. I loved my experience with Pohanka. Jay even called me a...

- Nakeisha Brownlee, GOOGLE

My recent purchase was my 2nd time dealing with a Pohanka dealership. The staff and salespeople were amazing....again. If you are looking for a dealership franchise that is not pushy, explains everything in detail and is all around amazing.... pohanka is your place!

- James Hurst, GOOGLE

Brahim is the BEST

- Bao Huynh, GOOGLE

As had was very professional and most helpful. Always love getting service at Pohanka. You put youtr customers first.

- Tmande1, GOOGLE

To me Custemer service is my first priority Pohanka Lexus at Chantilly is fabulous I was visit Toyota Dealer Springfield Virginia 06/26/30 around 9:00AM I have Lexus 360L 2018. I take brake from my work drop off my car The out side lady she ask me do you have appointment . I said yes , ok she take...

- TAYE ABEBE, GOOGLE

Reza is attentive and gets it right for the customer.

- Stan Andray, GOOGLE

Salesman Seth Dryer and GM Garry Whipkey went over and above to get me into the vehicle I wanted. It's good to be working with them again.

- Myron Radio, GOOGLE

Asad was very thorough and professional in explaining the services my Lexis 350 with 218k miles needed to keep it in shape. It’s always a pleasure at Pohanka and Asad made it good experience.

- Cass Plater, GOOGLE

Very convenient for all sales and service needs for your vehicle. Friendly, helpful and knowledgeable staff always there, every day, ready to welcome you. Hard to find this kind of help these days.

- Tejpal Gill, GOOGLE

We have been Pohanka Lexus satisfied customers since 2007. During this time, we have moved seemlessly from owning to leasing. We keep coming back to Pohanka because of their professionalism, courtesy, excellent service department, and open lines of communication to ascertain what we want in our...

- Sandra White, GOOGLE

Pleasant and friendly staff, spacious well-appointed waiting lounge and prompt completion of service to my vehicle leads me to highly recommend Pohanka Lexus. Kudos to the team. Keep up the good... more

- Michael A. A., YAHOO

Service is excellent as always. No appointment needed. Very convenient.

- Jason Wang, GOOGLE

Asad was my service agent and did a great job taking care of my needs.

- Vijay Raghavan, GOOGLE

Seth was great and well as Bashar. Super easy process and fun

- Alexander Lang, GOOGLE

If you come here, ask for Jay. He is a very dedicated and honest person. Great customer service. My credit isn’t that great but they are working diligently to find me the best deal. He definitely was a great help to me and my mom. Everyone is very nice there you won’t feel unwelcome.

- Margarita Diezcanseco, GOOGLE

I went to purchase a vehicle and I did it because I knew exactly what I want. However, the rest of the experience it was ok, the seller was to busy to assist me to drive the vehicle and then to proceed with the papers. The financing department is not very responsive, I am trying to have the buyers...

- Marianus B, GOOGLE

Really impressed with their level of customer service. I scheduled an appointment to get a repair. I waited in a great waiting room and once they finished inspecting, the service associate, Albert, broke down what needed to be done. He explained cost and gave me other alternatives. As someone who...

- Emily Reich, GOOGLE

I visited multiple dealerships in the falls church/ arlington area before visiting Lexus and was getting worn out on the car shopping experience. My experience at Lexus was significantly more... more

- Claire O., YAHOO

Wonderful experience! Highly recommend Pohanka Lexus for a new or pre-owned car or SUV! Outstanding customer service and attention to detail.

- Dan Argiro, GOOGLE

Had a recall. I moved to Maryland and they drove an hour to pick up my car, give me a loaner and drive back to return my car! Best service ever!

- Michael Shon, GOOGLE

Great service and reasonable prices. Salesman was excellent.

- Fred Price, GOOGLE

Always great service. They seem to really want to take care of their customers. I bought my car there and always have it serviced there and I'll buy my next car there. Nice people. They stand behind their work and I can always count on it being done right. My car is a 2012 and performs like new. I...

- Lisa Cliff, GOOGLE

My Representative was Mina, he was very attentive, & personable. He kept me informed of status of my vehicle service. He took the extra steps to ensure that I had a wonderful experience.

- Kendall Phelps-Fisher, GOOGLE

Pohanka is easy to access with extended hours, luxury waiting room and excellent service.

- Fiona Berman, GOOGLE

Was a great experience. The pick up went smoothly and the car was delivered on time in fact earlier than expected The driver was polite and extremely capable. Thanks for the experience

- Janice Bryan, GOOGLE

Everything was okay up until the time service advisor approached me to recommend my car needing a transmission flush, power steering fluid flush and saying I need to replace my two drive belts. I just purchased the car in September 2019 from Pohanka Lexus Chantilly and only have driven the car...

- Jerry Mccallum, GOOGLE

15,000 miles service was excellent.

- Soon Paik, GOOGLE

I have been servicing my cars here for almost 10 years and have influenced multiple family members to buy lexus and to service at Pohanka. Right now, my favorite service advisor is Laggi!!! I love that they are open every day until late in the evening and offer loaner cars. My wife and I both drive...

- Michael Thornton, GOOGLE

Excellent service was provided by our service consultant, Reza. He answered all of our questions and took care of us and our car in a friendly and professional manner.

- Malone Family, GOOGLE
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