Service Department
Our Service Department
Pohanka Lexus Service is open 5:30AM - 10:00PM, 7 days a week, 365 days a year, no appointment necessary - just bring it in! While your vehicle is being serviced, enjoy our spacious 2 level service lounge outfitted with massage chairs, complimentary wifi, big screen TV's, even a dedicated sports lounge with leather couches and a 70" big screen! You can grab some fresh fruit, crackers, cookies, ice cream, water, soda, coffee - it's all complimentary
We Services ALL Makes, Models & EVs
365 Days A Year!...So Why Would You Go Anywhere Else!
If you enjoy the convenience of having your Lexus serviced here, let us service your other vehicles too. Any Make - Any Model & EVs Too!. No appointment necessary, just bring it in! 5:30am - 10:00pm, 365 days a year!
Pick-Up & Drop Off
We Will Pick You Up & Drop You Off With Maintenance Service
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*See Pohanka Lexus for details.
Apple Car Play & Android Auto
$1,963
Come in to Pohanka Lexus to have Apple Carplay and Android Auto installed on your vehicle!
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*Restrictions apply. See Pohanka Lexus for details. Offer only available at Pohanka Lexus. Offer valid through 2/28/26.
Brake Pad Special
$289
Replace front or rear brake pads
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High-performance pads excluded. Must present coupon at time of write-up. May not be combined with other offers. Coupon has no cash value. Valid through 2/28/26.
Pre-Purchase Inspection
$299
Get your vehicle inspected before your purchase!
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Not valid after expiration date. Must present coupon at write-up. No cash value. Not valid with any other offer. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases, Offer valid through 2/28/26.
Virginia Inspections
Safety & Emissions
Stay Safe with a quick inspection.
Virginia Safety Inspection while you wait $20
Virginia State emissions inspection while you wait $30
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Virginia state safety inspections and Virginia emissions Inspections performed on any car, truck, motorcycle, or trailer while you wait. If it needs an inspection, just bring it in.
BG Coolant Fluid Exchange
$333.36
Includes the Lifetime BG Protection Plan. The Lifetime BG Protection Plan gives your Heater Core, Water Pump, Freeze Plugs, and Radiator Up to $4,000.00 of protection. Ask for the BG Coolant Exchange Service.
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Not valid with any other offer. Must present offer at write-up. No cash value. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases. Does not include taxes or shop supplies. See dealer for additional details. Offer valid through 2/28/26.
Get Your Takata Airbag Recall Completed at Pohanka Lexus
No Appointment Necessary
Come to Pohanka Lexus and we will top off your gas tank while you are getting you airbag recall work done! No appointment necessary open 5:30am till 10pm 365 days a year. It doesn’t matter where you bought it. Just Bring It In.
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Not valid after expiration date. Must present coupon at write-up. No cash value. Not valid with any other offer. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases.
Vehicle Appraisal
No Charge
Have your vehicle appraised at no charge while you are here for service – it’s easy!
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Not valid after expiration date. Must present coupon at write-up. No cash value. Not valid with any other offer. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases. Offer valid through 2/28/26.
BG Battery Service Kit
$39.95
Keep your vehicle's battery healthy!
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Restrictions apply. See Pohanka Lexus for details. Offer only available at Pohanka Lexus. Offer valid through 2/28/26.
Fuel Pump Recall
Same Day Service
Come in to Pohanka Lexus for same day service on your vehicle's fuel pump!
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*Restrictions apply. See Pohanka Lexus for details. Offer only available at Pohanka Lexus.
Express Check-In & Check-Out
Quick & Easy!
Save Time At The Dealership
Save time with express check-in and check-out. We have free WI-FI so you can be productive and stay in touch while you're here.
BG Lifetime Protection Plan
Up To $4,000 Coverage Included With BG Products Services
Ask Us About "BG ON THE ROAD" Benefits Too • You'll Be Glad You Did!
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*Restrictions apply. See Pohanka Lexus for details. Offer only available at Pohanka Lexus.
BG Brake Fluid Exchange
$246.44
Includes the Lifetime BG Protection Plan. The Lifetime BG Protection Plan gives your Heater Core, Water Pump, Freeze Plugs, and Radiator Up to $4,000.00 of protection. Ask for the BG Coolant Exchange Service.
Disclaimer*
Close
Not valid with any other offer. Must present offer at write-up. No cash value. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases. Does not include taxes or shop supplies. See dealer for additional details. Offer valid through 2/28/26.
Meet Our Service Staff
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Meet Kyle, our experienced and knowledgeable Service Manager at Pohanka Lexus! With 14+ years of automotive expertise, you can trust that your vehicle is in capable hands at Pohanka Lexus! Kyle has been a valued member of the Pohanka team for over a decade, and his primary focus is ensuring your car is fixed correctly the first time! Feel free to reach out to Kyle regarding any service concerns or questions you may have.
Service Manager
Kyle Caudle
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Albert is one of the great Service Managers here at Pohanka Lexus. He loves to play basketball in his free time, and speaks Fanti, Twi, and Ga!
Service Manager
Albert Yawson
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Meet Michael, our expert Shop Manager at Pohanka Lexus! With over 20 years of experience within the Pohanka Automotive Group, you can rest assured that your vehicle is in capable hands when you bring it to Pohanka Lexus.
Shop Manager
Michael Matthews
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Hello my name is Bestoon Mohammad and I am the valet manager here at Pohanka Lexus. I have been with Pohanka for 9 years and loved every second of it. I am master certified and trilingual: English, Kurdish, and Arabic. I look forward to assisting you!
Valet Manager
Bestoon Mohammad
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Reza is one of the service advisors here at Pohanka Lexus. He is a huge sports fan and speaks Farsi! Contact him and he will assist you with any of your service needs.
Service Advisor
Reza Kermanshahchi
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Hetty is one our many knowledgeable Service Advisor here at Pohanka Lexus. In her spare time, Hetty enjoys boxing and indulging in fashion.
Service Advisor
Hetty Stoner
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Luigi is a dedicated Service Advisor at Pohanka Lexus, fluent in both English and Spanish, committed to delivering exceptional customer service with efficiency and reliability. With his keen eye for detail and friendly demeanor, Luigi ensures a positive experience for every client.
Service Advisor
Luigi Torrelio
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Meet Anuj, expert trilingual service advisor at Pohanka Lexus! With over 10 years of experience, you can be at ease knowing your vehicle is in the right hands. Anjus speaks English, Nepalese, and Hindi.
Service Advisor
Anuj Gyawali
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Service Advisor
Charles Nguyen
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Meet Ish, one of our many talented Service Advisors here at Pohanka Lexus. In his free time, he enjoys to travel and try new foods. Come into Pohanka Lexus and see Ish today!
Service Advisor
Ish Bhatti
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Tej Gill is now on the ASE Board of Governors along with Tom Trisdale,VP Product Quality and Service Support for Toyota Motor North America and thirty other industry leaders.
Senior Diagnostic Specialist
Tej Gill
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Meet Jeffrey, expert diagnostic specialist at Pohanka Lexus! In his spare time, Jeffrey enjoys boating with his wife and dog!
Diagnostic Technician
Jeffrey Hipsley
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Meet Donald, Diagnostics Specialist at Pohanka Lexus. He is ASE certified and enjoys spending his free time with his 8 grandkids!
Master Diagnostics Specialist
Donald Miller
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Meet Adeel, a dedicated Diagnostic Specialist at Pohanka Lexus, committed to providing top-notch automotive maintenance and repair services. With a passion for excellence and a focus on customer satisfaction, Adeel ensures that every vehicle receives expert care and attention.
ASE Diagnostic Specialist
Adeel Bhatti
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Hello my name is Bakary Camara. I am a service technician at Pohanka Lexus in Chantilly, VA. I am from Senegal and have been working for Pohanka for 14 years. I am multilingual and speak English, French, Siola, Wolof, and Mandingo. I look forward to helping you with you car and giving you the best service here at Pohanka Lexus.
Master Technician
Bakary Camara
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Meet Spencer, a master certified technician and VA safety inspector at Pohanka Lexus! Expect top-notch service when Spencer is working on your vehicle. In his spare time, he enjoys attending car shows and Nationals games!
Master Technician
Spencer Feldner
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Master Service Technician
Eric Marshall
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Meet Jay, a dedicated Service Technician at Pohanka Lexus, committed to providing top-notch automotive maintenance and repair services. With a passion for excellence and a focus on customer satisfaction, Jay ensures that every vehicle receives expert care and attention.
Service Technician
Jay Pearson
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Meet Alex, a dedicated Service Technician at Pohanka Lexus, committed to providing top-notch automotive maintenance and repair services. With a passion for excellence and a focus on customer satisfaction, Alex ensures that every vehicle receives expert care and attention.
Service Technician
Alex Cruz
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Meet Alex, a dedicated Service Technician at Pohanka Lexus, committed to providing top-notch automotive maintenance and repair services. With a passion for excellence and a focus on customer satisfaction, Alex ensures that every vehicle receives expert care and attention.
Service Technician
Alex Villanueva
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Service Technician
Gibran Azmat
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Service Technician
Joseph Ibrahim
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Service Technician
Moges Waregay
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Service Technician
Rudi Alfaro
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Meet Uzi, one of our many talented Service Technicians here at Pohanka Lexus. In his free time, he enjoys any type of sport and cheering on the Washington Commanders. Come into Pohanka Lexus and see Uzi today!
ASE Service Technician
Uzi Rodriguez
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Meet Jose, one of our many talented Service Technicians here at Pohanka Lexus. In his free time, he enjoys going to the gym. Come into Pohanka Lexus and see Jose today!
ASE Service Technician
Jose Lopez
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Meet Frantz, one of our many talented Service Technicians here at Pohanka Lexus. In his free time, he enjoys working out. Come into Pohanka Lexus and see Frantz today!
Service Technician
Frantz Bastein
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Meet Sean, our skilled Service Technician at Pohanka Lexus. Sean is dedicated to keeping your Lexus performing at its best, using his expertise to provide precise and reliable maintenance and repairs. He takes pride in delivering top-quality service and ensuring every customer leaves confident in their vehicle’s care.
Service Technician
Sean O’Keefe
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Meet Dartagnan, our expert Service Technician at Pohanka Lexus. Dartagnan is dedicated to providing precise and reliable maintenance and repairs, ensuring every vehicle leaves the shop in peak condition. With his skill and attention to detail, he helps keep your Lexus running smoothly and safely.
Service Technician
Dartagnan Townes
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Meet Saad, our dedicated Service Advisor at Pohanka Lexus. Saad is committed to making every service visit seamless and stress-free, guiding you through maintenance and repairs with clarity and care. He prioritizes your satisfaction and ensures your vehicle receives the expert attention it deserves.
Service Advisor
Saad Ahmed
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Meet Jordan, our knowledgeable Service Advisor at Pohanka Lexus. Jordan is dedicated to providing a smooth and stress-free service experience, answering your questions and guiding you through every step of maintenance and repairs. Your satisfaction and your vehicle’s performance are always his top priorities.
Service Advisor
Jordan Tolentino
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Meet Ahmad, our skilled Service Technician at Pohanka Lexus. Ahmad is dedicated to delivering precise and reliable maintenance and repairs, ensuring every vehicle leaves in peak condition. With his expertise and attention to detail, he helps keep your Lexus running smoothly and safely.
Service Technician
Ahmad Rahmani
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Meet Murtaza, our ASE-Certified Service Technician at Pohanka Lexus. Murtaza brings expert knowledge and precision to every repair and maintenance task, ensuring your vehicle performs at its best. His attention to detail and commitment to quality service make every visit reliable and stress-free.
Service Technician
Murtaza Sarwari
Meet Our Technology Specialist Staff
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Meet Bilguun, our skilled Technology Specialist at Pohanka Lexus. Bilguun is committed to providing precise and reliable maintenance and repairs, ensuring every vehicle leaves in top condition. With his expertise and attention to detail, he helps keep your Lexus running safely and smoothly.
Technology Specialist
Bilguun Enkhtsogt
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Meet Tanae, your go-to Delivery and Technology specialist at Pohanka Lexus! With a wealth of Lexus product knowledge, Tanae is eager and ready to assist you with any technology questions or concerns you may have.
Technology Specialist
Tanae Ewell
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Meet Abinoam, our dedicated Service Technician at Pohanka Lexus. Abinoam brings skill and precision to every maintenance and repair task, ensuring your vehicle runs safely and reliably. His attention to detail and commitment to quality service make every visit smooth and worry-free.
Technology Specialist
Abinoam Mallede
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Meet Ashley, Delivery and Technology Specialist at Pohanka Lexus. With in-depth Lexus knowledge, she's here to help with any tech questions or feature support you need.
Technology Specialist
Ashley Zavala
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