Pohanka Lexus
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SALES: 703-592-4979 SERVICE: 703-592-4985 PARTS: 703-592-8119 13909 Lee Jackson Memorial Hwy. Chantilly, VA 20151
Sales: 703-592-4981
Service: 703-592-4986
Parts: 703-592-4993
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Our Service Department

Pohanka Lexus Service is open 5:30AM - 11:00PM, 7 days a week, 365 days a year, no appointment necessary - just bring it in! While your vehicle is being serviced, enjoy our spacious 2 level service lounge outfitted with massage chairs, complimentary wifi, big screen TV's, even a dedicated sports lounge with leather couches and a 70" big screen! You can grab some fresh fruit, crackers, cookies, ice cream, water, soda, coffee - it's all complimentary

INTERIOR SANITIZING SERVICE OFFER : $149.95
INTERIOR SANITIZING SERVICE OFFER

$149.95

You Can't Be Too Safe When It Comes To Fighting Germs. Ultrasonic Interior and HVAC Cleaning. The ultrasonic system treats mold, microorganisms throughout your vehicles entire interior and cabin surfaces, while reducing odors in your vents and killing germs.

See dealer for details. Not valid with any other offers. Ends 4/15/20.

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The Pohanka Lexus Exclusive Tire Offer : Buy 4 Tires, Save $150 Instantly
The Pohanka Lexus Exclusive Tire Offer

Buy 4 Tires, Save $150 Instantly

Can be combined with tire manufacture offers.

*Restrictions apply. See Pohanka Lexus for details. Offer valid on select brands. Tires must be dealer installed. Excludes mounting and balancing, sales tax, shop supplies, tire disposal and other applicable taxes. Excludes previous purchases, Lexus Vehicles only. Offer only available at Pohanka Lexus. Valid through 4/30/20.

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Pick-Up & Delivery : <strike> $75 </strike> Delivery Fee Waived
Pick-Up & Delivery

$75 Delivery Fee Waived

Too Busy? We Make it Easy. Let us do the driving. 365 days a year.

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Express Check-In and Check-Out
Express Check-In and Check-Out

Save time with express check-in and check-out. We have free WI-FI so you can be productive and stay in touch while you're here.

Just Moved Into Town? : Didn't Buy Your Car at Pohanka Lexus?
Just Moved Into Town?

Didn't Buy Your Car at Pohanka Lexus?

That's ok. We want you to experience Pohanka Lexus service. You can “Just Bring It In” no appointment is necessary. We are here 365 days a year from 5:30am to 11:00pm for your convenience.

Brake Pad Special : You save $100 Per Axle
Brake Pad Special

You save $100 Per Axle

Save $100 per axle on a complete brake job.

Must present coupon at time of write-up. May not be combined with other offers. Coupon has no cash value. Valid through 4/15/20.

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Save on Wipers : Save $4 on a set.
Save on Wipers

Save $4 on a set.

Save $4 on a set of wiper blades.

Must present coupon at time of write-up. May not be combined with other offers. Coupon has no cash value. Valid through 4/15/20.

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Check Engine Light : $12 discount
Check Engine Light

$12 discount

Not valid after expiration date. Must present coupon at write-up. No cash value. Not valid with any other offer. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases Offer valid through 4/15/20.

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Oil & Filter Change : Save $6
Oil & Filter Change

Save $6

Save $6 on an oil change & tire rotation combo.

Must present coupon at time of write-up. May not be combined with other offers. Coupon has no cash value. Valid through 4/15/20.

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Mounting & Balancing : Mount & Balance Tires For Only $26 Each
Mounting & Balancing

Mount & Balance Tires For Only $26 Each

Only valid with tires purchased at Pohanka Lexus.

Trust our service department at Pohanka Lexus to get your vehicle riding like new again. Must present coupon at time of write-up. Only valid with tires purchased at Pohanka Lexus ($60 per tire for tires purchased elsewhere). Offer may not be combined with any other discount, offer or advertised special. Valid only at Pohanka Lexus. Offer valid through 4/15/20.

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COME GROW WITH US : Make 2020 your best year yet!
COME GROW WITH US

Make 2020 your best year yet!

We are hiring service advisors, technicians, and valets now. Contact Jayson McCullough to get started [email protected]

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VA Safety & Emissions Inspections
VA Safety & Emissions Inspections

Virginia state safety inspections and Virginia emissions Inspections performed on any car, truck, motorcycle, or trailer. If it needs an inspection, JUST BRING IT IN!

BG Engine Coolant Exchange : BG Engine Coolant Exchange For $232.67
BG Engine Coolant Exchange

BG Engine Coolant Exchange For $232.67

Includes the BG Lifetime Warranty. The BG Lifetime Warranty gives your Heater Core, Water Pump, Freeze Plugs, and Radiator Up to $4,000.00 of protection. Ask for the BG Coolant Exchange Service . No appointment necessary. We are open 365 days a year 5:30am to 11:00pm.

Not valid with any other offer. Must present offer at write-up. No cash value. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases. Does not include taxes or shop supplies. See dealer for additional details.

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Get Your Takata Airbag Recall Completed at Pohanka Lexus  : Free Pick-Up and Delivery and Free Gasoline
Get Your Takata Airbag Recall Completed at Pohanka Lexus

Free Pick-Up and Delivery and Free Gasoline

Come to Pohanka Lexus and we will top off your gas tank while you are getting you airbag recall work done! No appointment necessary open 5:30am till 11pm 365 days a year. It doesn’t matter where you bought it. Just Bring It In.

Not valid after expiration date. Must present coupon at write-up. No cash value. Not valid with any other offer. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases.

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Pre-Purchase Inspection : Take $8.00 Off
Pre-Purchase Inspection

Take $8.00 Off

Not valid after expiration date. Must present coupon at write-up. No cash value. Not valid with any other offer. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases Offer valid through 4/15/20. 

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Free Vehicle Appraisal
Free Vehicle Appraisal

FREE! Have your vehicle appraised while you are here for service – it’s easy!

Not valid after expiration date. Must present coupon at write-up. No cash value. Not valid with any other offer. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases Offer valid through 4/15/20. 

BG Service : $11 Off Any 3 BG service combination
BG Service

$11 Off Any 3 BG service combination

Not valid after expiration date. Must present coupon at write-up. No cash value. Not valid with any other offer. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases Offer valid through 4/15/20. 

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Special
10% OFF SERVICE!

Service - Maintenance - Repair

MILITARY, FIRST RESPONDERS and HEALTHCARE WORKERS

Excludes tires. Max discount $250. May not be combined with other coupons or offers. Ends 4/15/20.

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TPMS Replacement : $4 off Tire Pressure Monitoring Sensor Replacement
TPMS Replacement

$4 off Tire Pressure Monitoring Sensor Replacement

Not valid after expiration date. Must present coupon at write-up. No cash value. Not valid with any other offer. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases Offer valid through 4/15/20. 

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Michelin Tire Offer : $70 Visa Reward Card with Purchase of 4 Eligible Michelin Tires
Michelin Tire Offer

$70 Visa Reward Card with Purchase of 4 Eligible Michelin Tires

Get a $70 Mastercard® Reward Card or Visa® Virtual Account after submission with purchase of four new MICHELIN® passenger or light truck tires. Offer valid 3/18/20 – 4/6/20.

Lexus vehicles only. *Restrictions apply. See Pohanka Lexus for details. Tires must be dealer installed. Excludes mounting and balancing, sales tax, shop supplies, tire disposal and other applicable taxes. Excludes previous purchases, Lexus vehicles only. Offer only available at Pohanka Lexus 3/18/20 – 4/6/20.

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JUST MOVED INTO TOWN?  : DIDN'T BUY YOUR CAR AT POHANKA?
JUST MOVED INTO TOWN?

DIDN'T BUY YOUR CAR AT POHANKA?

That's ok. We want you to experience Pohanka Lexus service. You can “Just Bring It In” no appointment is necessary. We are here 365 days a year from 5:30am to 11:00pm for your convenience.

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Drive Belt : $6 Off Purchase and Installation Discount
Drive Belt

$6 Off Purchase and Installation Discount

Not valid after expiration date. Must present coupon at write-up. No cash value. Not valid with any other offer. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases Offer valid through 4/15/20. 

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Battery Install  : $2 Off Installation With New Battery Purchase
Battery Install 

$2 Off Installation With New Battery Purchase

Not valid after expiration date. Must present coupon at write-up. No cash value. Not valid with any other offer. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases Offer valid through 4/15/20. 

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EXPRESS CHECK-IN AND CHECK-OUT
EXPRESS CHECK-IN AND CHECK-OUT

Save time with express check-in and check-out. We have free WI-FI so you can be productive and stay in touch while you're here.

Meet Our Service Staff

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Hello my name is Anuj Gyawali, I am a service advisor, and I have been with Pohanka for ten years. I am trilingual so I speak English, Nepalese, and Hindi. I love to drive my Lexus and spend time with my children. I look forward to assisting you with all of your needs.
Service Advisor
Anuj Gyawali
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Esmeralda has been with us since 2017 and is originally from Winstom Salem, NC. She speaks Spanish and English and enjoys wine tastings in her spare time.
Service Advisor
Esmeralda Sonato
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Hi my name is Shane Tabit and I am the service lane manager. I have been with Pohanka for 15 years and I look forward to giving the best Pohanka experience possible!
Service Lane Manager
Shane Tabit
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Service Advisor
Lagii Moore
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Service Advisor
Reza Kermanshahchi
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Hello my name is Adeel Bhatti and I am a diagnostic specialist here at Pohanka Lexus. I have been with Pohanka for 23 years and state certified. I am trilingual and speak Urdu, Punjabi, and English. I love playing field hockey and look forward to helping you with your car needs!
Diagnostic Technician
Adeel Bhatti
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Service Department
Abdul Kohistani
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Hello my name is Bakary Camara. I am a service technician at Pohanka Lexus in Chantilly, VA. I am from Senegal and have been working for Pohanka for 14 years. I am multilingual and speak English, French, Siola, Wolof, and Mandingo. I look forward to helping you with you car and giving you the best service here at Pohanka Lexus.
Technician
Bakary Camara
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Service Department
Frantz Bastien
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Hello my name is Asad Malik and I am a service consultant at Pohanka Lexus. I am trilingual so I speak English, Urdu, and Panjabi. I love movies, books, and traveling to new places!
Service Consultant
Asad Malik
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Sprayless Scratch Repair
Joe Venezia
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Hello guys my name is Michael Matthews and I'm a diagnostic specialist here at Pohanka Lexus. I have been working for Pohanka for 15 years and am Lexus senior certified. I look forward to helping you guys with any of your car problems!
Diagnostic Technician
Michael Matthews
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Diagnostic Specialist
Tej Gill
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Service Department
Mohammed Adem
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Service Consultant
Ramon Tanyos
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Diagnostic Technician
Jeffrey Hipsley
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Hey guys! My name is Nicole Perry and I am a service consultant here at Pohanka Lexus in Chantilly. I am senior certified and am a huge fan of outdoor activities and swimming!
Service Consultant
Nicole Perry
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Service Valet
Kakkar Vidya
X
Technician
Spencer Feldner

Contact Information


Great customer service from Service Consultant “Lawrence Sinnott”.

- amanullah khan, GOOGLE

Great customer service, Nicole is the best. Provided excellent service and kept me updated every step of the way!

- Rob Capossela, GOOGLE

I’ve written a couple reviews in the past, and all were POSITIVE and i’m going to go ahead and write another positive review. I have an 2012 IS250 and noticed my headlight bulbs were flickering then turned off. I went to Pohanka Lexus (which is 30 miles out of my way, even though I live 5 miles...

- kylesinai, DEALERRATER

Excellent service always for Lexus owners. Loaner was superb had me wanting newer car but I calmed down lol.

- Sharon May, GOOGLE

My husband and I went in to just browse. I have always wanted an RC, and of course they had the most beautiful white pearl one there just waiting for us to test drive it. Ceasar was who we spoke with and he was awesome!!! He greeted us as soon as we walked in the door. Was extremely patient and...

- Andrea Dawson, GOOGLE

Cesar was such a great sales man in this dealer. He helped me get my first new car with lots of patience and was very realistic. He gave us such great customer service I will definitely be referring clients to him.

- Lexus IS 300, CARS

Came in for a used car, got a better deal on a new one. Been driving it for a couple months now and love it. Staff was accommodating. I'm excited to return for service.

- Tony Watson, GOOGLE

Very good staff. One of these days I am going there for new car.

- Amjad Abbas, GOOGLE

Wanted to surprise my wife with car for her birthday. Was considering a few local and out of state CT200h’s and Cesar at Pohanka Lexus was kind enough to make the entire process easy in every way. Even personally delivered the car 50 miles away to me in MD. Treated me with respect and made...

- Val K, GOOGLE

Helpful staff, it is really easy to drop off a car and get a loaner.

- Tommy Corcoran, GOOGLE

Wanted to surprise my wife with car for her birthday. Was considering a few local and out of state CT200h’s and Cesar at Pohanka Lexus was kind enough to make the entire process easy in every way. Even delivered the car himself 50 miles away. Treated me with respect and made everything I wanted...

- Lexus Pohanka, CARS

very good service....

- jesus rodriguez, GOOGLE

After a terrible experience at another dealership Ceasar and the whole Pohanka Lexus team restored our faith in car dealerships. We submitted an internet request late Friday even and Ceasar reached out to us almost immediately to discuss the car. We wanted to purchase the car however it was a...

- Matt painter, GOOGLE

It's a great dealership. It can be pricey but the service is second to none.

- Manny Jimenez, GOOGLE

Lexus service is consistently top notch.

- perri fraino, GOOGLE

Very pleasant experience and while we did not leave with a car, I wanted to acknowledge the very professional and polite atmosphere at this dealership. If/when the right car comes in, we will be back! Shah was very attentive and accommodating.

- irenewardremax, DEALERRATER

The only Lexus

- Jodie Greenfield, GOOGLE

Makes the transaction seamless. Gives you the best value for money, provides transparency, and excellent customer service. When we arrived the used vehicle that was purchased by our daughter, Bailey, was spotless and the manager, Micky Whitehead even went out of his way to give her the same service...

- terri.norris813, DEALERRATER

Great dealership, good customer service!!! Love pohanka lexus!!!

- Genar Padilla, GOOGLE

I just purchased my second Lexus and it was a wonderful experience. Nicole in the service department is always pleasant and professional. I have had the pleasure of working with Nicole previously and with my new vehicle.

- Janet Wilson, GOOGLE

Brahim is a really good salesman, explained to me a lot of things. Really good customer service

- Khương Đăng Phạm, GOOGLE
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