Pohanka Lexus
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SALES: 703-592-4979 SERVICE: 703-592-4985 PARTS: 703-592-8119 13909 Lee Jackson Memorial Hwy. Chantilly, VA 20151
Sales: 703-592-4981
Service: 703-592-4986
Parts: 703-592-4993
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Our Service Department

Pohanka Lexus Service is open 5:30AM - 11:00PM, 7 days a week, 365 days a year, no appointment necessary - just bring it in! While your vehicle is being serviced, enjoy our spacious 2 level service lounge outfitted with massage chairs, complimentary wifi, big screen TV's, even a dedicated sports lounge with leather couches and a 70" big screen! You can grab some fresh fruit, crackers, cookies, ice cream, water, soda, coffee - it's all complimentary

Just Moved Into Town? : Didn't Buy Your Car at Pohanka Lexus?
Just Moved Into Town?

Didn't Buy Your Car at Pohanka Lexus?

That's ok. We want you to experience Pohanka Lexus service. You can “Just Bring It In” no appointment is necessary. We are here 365 days a year from 5:30am to 11:00pm for your convenience.

Express Check-In and Check-Out :
Express Check-In and Check-Out

Save time with express check-in and check-out. We have free WI-FI so you can be productive and stay in touch while you're here.

Brake Pad Special : You save $100 Per Axle
Brake Pad Special

You save $100 Per Axle

Save $100 per axle on a complete brake job.

Must present coupon at time of write-up. May not be combined with other offers. Coupon has no cash value. Valid through 3/15/20.

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Pick-Up & Delivery : $75
Pick-Up & Delivery

$75

Too Busy? We Make it Easy. Let us do the driving. 365 days a year.

Check Engine Light : $12 discount
Check Engine Light

$12 discount

Not valid after expiration date. Must present coupon at write-up. No cash value. Not valid with any other offer. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases Offer valid through 3/15/20.

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Save on Wipers : Save $4 on a set.
Save on Wipers

Save $4 on a set.

Save $4 on a set of wiper blades.

Must present coupon at time of write-up. May not be combined with other offers. Coupon has no cash value. Valid through 3/15/20.

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Oil & Filter Change : Save $6
Oil & Filter Change

Save $6

Save $6 on an oil change & tire rotation combo.

Must present coupon at time of write-up. May not be combined with other offers. Coupon has no cash value. Valid through 3/15/20.

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The Pohanka Lexus Exclusive Tire Offer : Buy 4 Tires, Save $50 Instantly
The Pohanka Lexus Exclusive Tire Offer

Buy 4 Tires, Save $50 Instantly

Can be combined with tire manufacture offers. Pohanka Lexus Service is Open 5:30AM – 11:00 PM, 7 Days a Week, 365 Days a Year. No Appointment Necessary...Just Bring It In!

*Restrictions apply. See Pohanka Lexus for details. Offer valid on select brands. Tires must be dealer installed. Excludes mounting and balancing, sales tax, shop supplies, tire disposal and other applicable taxes. Excludes previous purchases, Lexus Vehicles only. Offer only available at Pohanka Lexus. Valid through 3/15/20.

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Mounting & Balancing : Mount & Balance Tires For Only $26 Each
Mounting & Balancing

Mount & Balance Tires For Only $26 Each

Only valid with tires purchased at Pohanka Lexus.

Trust our service department at Pohanka Lexus to get your vehicle riding like new again. Must present coupon at time of write-up. Only valid with tires purchased at Pohanka Lexus ($60 per tire for tires purchased elsewhere). Offer may not be combined with any other discount, offer or advertised special. Valid only at Pohanka Lexus. Offer valid through 3/15/20.

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Get Your Takata Airbag Recall Completed at Pohanka Lexus  : Free Pick-Up and Delivery and Free Gasoline
Get Your Takata Airbag Recall Completed at Pohanka Lexus

Free Pick-Up and Delivery and Free Gasoline

Come to Pohanka Lexus in September and we will top off your gas tank while you are getting you airbag recall work done! No appointment necessary open 5:30am till 11pm 365 days a year. It doesn’t matter where you bought it. Just Bring It In.

Not valid after expiration date. Must present coupon at write-up. No cash value. Not valid with any other offer. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases Offer valid through 3/15/20. 

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VA Safety & Emissions Inspections :
VA Safety & Emissions Inspections

Virginia state safety inspections and Virginia emissions Inspections performed on any car, truck, motorcycle, or trailer. If it needs an inspection, JUST BRING IT IN!

Goodyear Tire Offer :
Goodyear Tire Offer

Get up to $75 back

Reward varies from $25 to $75 based on tire line. Limited models of tires. Can be combined with Pohanka buy 4 save $50. *Restrictions apply. See Pohanka Lexus for details. Tires must be dealer installed. Excludes mounting and balancing, sales tax, shop supplies, tire disposal and other applicable taxes. Excludes previous purchases. Offer only available at Pohanka Lexus through 2/15/20.

BG Engine Coolant Exchange : BG Engine Coolant Exchange For $232.67
BG Engine Coolant Exchange

BG Engine Coolant Exchange For $232.67

Includes the BG Lifetime Warranty. The BG Lifetime Warranty gives your Heater Core, Water Pump, Freeze Plugs, and Radiator Up to $4,000.00 of protection. Ask for the BG Coolant Exchange Service . No appointment necessary. We are open 365 days a year 5:30am to 11:00pm.

Not valid with any other offer. Must present offer at write-up. No cash value. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases. Does not include taxes or shop supplies. See dealer for additional details.

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Pre-Purchase Inspection : Take $8.00 Off
Pre-Purchase Inspection

Take $8.00 Off

Not valid after expiration date. Must present coupon at write-up. No cash value. Not valid with any other offer. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases Offer valid through 3/15/20. 

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COME GROW WITH US : Make 2020 your best year yet!
COME GROW WITH US

Make 2020 your best year yet!

We are hiring service advisors, technicians, and valets now. Contact Jayson McCullough to get started [email protected]

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Free Vehicle Appraisal :
Free Vehicle Appraisal

FREE! Have your vehicle appraised while you are here for service – it’s easy!

Not valid after expiration date. Must present coupon at write-up. No cash value. Not valid with any other offer. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases Offer valid through 3/15/20. 

PICKUP & DELIVERY : $75
PICKUP & DELIVERY

$75

Too Busy? We Make it Easy. Let us do the driving. 365 days a year.

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BG Service : $11 Off Any 3 BG service combination
BG Service

$11 Off Any 3 BG service combination

Not valid after expiration date. Must present coupon at write-up. No cash value. Not valid with any other offer. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases Offer valid through 3/15/20. 

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TPMS Replacement : $4 off Tire Pressure Monitoring Sensor Replacement
TPMS Replacement

$4 off Tire Pressure Monitoring Sensor Replacement

Not valid after expiration date. Must present coupon at write-up. No cash value. Not valid with any other offer. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases Offer valid through 3/15/20. 

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JUST MOVED INTO TOWN?  : DIDN'T BUY YOUR CAR AT POHANKA?
JUST MOVED INTO TOWN?

DIDN'T BUY YOUR CAR AT POHANKA?

That's ok. We want you to experience Pohanka Lexus service. You can “Just Bring It In” no appointment is necessary. We are here 365 days a year from 5:30am to 11:00pm for your convenience.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Drive Belt : $6 Off Purchase and Installation Discount
Drive Belt

$6 Off Purchase and Installation Discount

Not valid after expiration date. Must present coupon at write-up. No cash value. Not valid with any other offer. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases Offer valid through 3/15/20. 

Add to Apple Wallet
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Scan the QR Code using a scanner app on your smartphone.
Battery Install  : $2 Off Installation With New Battery Purchase
Battery Install 

$2 Off Installation With New Battery Purchase

Not valid after expiration date. Must present coupon at write-up. No cash value. Not valid with any other offer. Does not include tires, Virginia State Inspection, or Emissions Inspection. Does not apply to previous purchases Offer valid through 3/15/20. 

Add to Apple Wallet
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Scan the QR Code using a scanner app on your smartphone.
EXPRESS CHECK-IN AND CHECK-OUT :
EXPRESS CHECK-IN AND CHECK-OUT

Save time with express check-in and check-out. We have free WI-FI so you can be productive and stay in touch while you're here.

Meet Our Service Staff

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Hello my name is Anuj Gyawali, I am a service advisor, and I have been with Pohanka for ten years. I am trilingual so I speak English, Nepalese, and Hindi. I love to drive my Lexus and spend time with my children. I look forward to assisting you with all of your needs.
Service Advisor
Anuj Gyawali
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Esmeralda has been with us since 2017 and is originally from Winstom Salem, NC. She speaks Spanish and English and enjoys wine tastings in her spare time.
Service Advisor
Esmeralda Sonato
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Hi my name is Shane Tabit and I am the service lane manager. I have been with Pohanka for 15 years and I look forward to giving the best Pohanka experience possible!
Service Lane Manager
Shane Tabit
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Service Advisor
Lagii Moore
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Service Advisor
Reza Kermanshahchi
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Hello my name is Adeel Bhatti and I am a diagnostic specialist here at Pohanka Lexus. I have been with Pohanka for 23 years and state certified. I am trilingual and speak Urdu, Punjabi, and English. I love playing field hockey and look forward to helping you with your car needs!
Diagnostic Technician
Adeel Bhatti
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Service Department
Abdul Kohistani
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Hello my name is Bakary Camara. I am a service technician at Pohanka Lexus in Chantilly, VA. I am from Senegal and have been working for Pohanka for 14 years. I am multilingual and speak English, French, Siola, Wolof, and Mandingo. I look forward to helping you with you car and giving you the best service here at Pohanka Lexus.
Technician
Bakary Camara
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Service Department
Frantz Bastien
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Hello my name is Asad Malik and I am a service consultant at Pohanka Lexus. I am trilingual so I speak English, Urdu, and Panjabi. I love movies, books, and traveling to new places!
Service Consultant
Asad Malik
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Sprayless Scratch Repair
Joe Venezia
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Scarlet has been with us since 2015 and is a Fairfax, VA native. She speaks Spanish & English and in her spare time she loves watching comedies and learning new languages.
Service Consultant
Scarlet Vasquez
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Hello guys my name is Michael Matthews and I'm a diagnostic specialist here at Pohanka Lexus. I have been working for Pohanka for 15 years and am Lexus senior certified. I look forward to helping you guys with any of your car problems!
Diagnostic Technician
Michael Matthews
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Diagnostic Specialist
Tej Gill
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Service Department
Mohammed Adem
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Service Consultant
Ramon Tanyos
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Diagnostic Technician
Jeffrey Hipsley
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Hey guys! My name is Nicole Perry and I am a service consultant here at Pohanka Lexus in Chantilly. I am senior certified and am a huge fan of outdoor activities and swimming!
Service Consultant
Nicole Perry
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Service Valet
Kakkar Vidya
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Technician
Spencer Feldner

Contact Information


Wanted to surprise my wife with car for her birthday. Was considering a few local and out of state CT200h’s and Cesar at Pohanka Lexus was kind enough to make the entire process easy in every way. Even delivered the car himself 50 miles away. Treated me with respect and made everything I wanted...

- Lexus Pohanka, CARS

very good service....

- jesus rodriguez, GOOGLE

After a terrible experience at another dealership Ceasar and the whole Pohanka Lexus team restored our faith in car dealerships. We submitted an internet request late Friday even and Ceasar reached out to us almost immediately to discuss the car. We wanted to purchase the car however it was a...

- Matt painter, GOOGLE

It's a great dealership. It can be pricey but the service is second to none.

- Manny Jimenez, GOOGLE

Lexus service is consistently top notch.

- perri fraino, GOOGLE

Very pleasant experience and while we did not leave with a car, I wanted to acknowledge the very professional and polite atmosphere at this dealership. If/when the right car comes in, we will be back! Shah was very attentive and accommodating.

- irenewardremax, DEALERRATER

The only Lexus

- Jodie Greenfield, GOOGLE

Makes the transaction seamless. Gives you the best value for money, provides transparency, and excellent customer service. When we arrived the used vehicle that was purchased by our daughter, Bailey, was spotless and the manager, Micky Whitehead even went out of his way to give her the same service...

- terri.norris813, DEALERRATER

Great dealership, good customer service!!! Love pohanka lexus!!!

- Genar Padilla, GOOGLE

I just purchased my second Lexus and it was a wonderful experience. Nicole in the service department is always pleasant and professional. I have had the pleasure of working with Nicole previously and with my new vehicle.

- Janet Wilson, GOOGLE

Brahim is a really good salesman, explained to me a lot of things. Really good customer service

- Khương Đăng Phạm, GOOGLE

Hello, I came in for an oil change. I didn't have an appointment, so I came in with low expectations. I was pleasantly surprised, with a warm, immediate greeting and a smile. Efficient, no time wasted processing. I was given a loaner car so that I could continue with my daily errands as well. This...

- FSPORT22, DEALERRATER

Service department is convenient and relatively fast. Lexus is not low cost service but been going there for years (2 cars purchased) and loaners are available. The convenience is worth the cost in most cases and the service is done well.

- Bill Byers, GOOGLE

Customer service at this dealership is amazing! Nader was extremely helpful in my search for the perfect car. He wasn’t pushy and seemed like he had my best interest at heart. Sai, the manager, was awesome. He was very kind and worked with me to help me get the car I wanted in my budget. The...

- D’ion Harris, GOOGLE

I will be a repeat customer. I used to purchase from Lindsay, but I have found the sales team here to be much better. I felt like they really cared. I even received a thank you gift. I was very thankful. I highly recommend.

- Stephanie Belk, GOOGLE

Pohanka Lexus always take good care of all the cars in my family.

- John Nguyen, GOOGLE
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